At a Glance
- Tasks: Drive data-driven customer engagement and personalisation across multiple countries.
- Company: Join Pizza Hut International, a leader in the food industry with a dynamic team.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to collaborate across diverse teams.
- Why this job: Make a real impact on customer experiences using cutting-edge MarTech solutions.
- Qualifications: 7+ years in MarTech or CRM roles, with strong project management skills.
The predicted salary is between 60000 - 80000 £ per year.
Pizza Hut International is seeking a strategic and technically strong MarTech Sr. Manager to enable scalable, data‑driven customer engagement and personalization across Canada, UK, France, and Germany. Based in the Pizza Hut London, UK RSC, this role will act as a key enabler of regional MarTech capability partnering across Marketing, Data, Digital, Product, and external vendors to drive the adoption, standardisation, and maturity of CRM and customer data practices. This individual will play a critical role in advancing Pizza Hut’s use of first‑party data to power lifecycle marketing, personalisation, and customer growth. The ideal candidate combines deep MarTech and CRM expertise with strong project management and analytical skills. They will own and evolve core capabilities across CRM platforms, CDPs, and data ecosystems, helping markets unlock more sophisticated segmentation, journey orchestration, and personalized customer experiences at scale. This is a mid‑level individual contributor role suited for someone who thrives in a fast‑paced, cross‑market environment and can balance strategic thinking with hands‑on execution.
Key Responsibilities
- Own and evolve MarTech and CRM capabilities across Canada, UK, France and Germany, driving increased maturity, adoption and standardisation across markets.
- Act as a key enabler of data‑driven growth by advancing the use of first‑party data, CDPs and customer‑level insights to power segmentation, targeting and personalisation strategies.
- Partner cross‑functionally with Marketing, Data, Analytics and Product teams to translate business objectives into scalable MarTech solutions and customer engagement frameworks.
- Lead and support the implementation, integration and optimisation of MarTech platforms, including CRM systems, CDPs and data infrastructure (e.g. Braze, Snowflake).
- Drive best practices in audience segmentation, lifecycle marketing and journey orchestration to enable more personalised and automated customer experiences across channels.
- Establish and promote standardised processes, governance frameworks and ways of working to improve consistency and scalability across regional and market teams.
- Collaborate with data teams to ensure robust first‑party data foundations, including data ingestion, event tracking, identity resolution and segmentation logic.
- Partner with external vendors and agencies to deliver against MarTech roadmaps, manage platform capabilities and support ongoing innovation.
- Support market teams in executing CRM initiatives through guidance, QA, troubleshooting and enablement while reducing operational fragmentation through scalable solutions.
- Identify opportunities to improve platform utilisation, automation and performance through testing, optimisation and continuous improvement.
- Contribute to the MarTech roadmap, helping prioritise initiatives that unlock customer value, improve personalisation and drive measurable business impact.
Qualifications
- 7+ years of experience in Marketing Technology, CRM, Lifecycle Marketing or Marketing Automation roles within complex or multi‑market environments.
- Hands‑on experience with CRM and customer engagement platforms such as Braze, Algonomy, Salesforce Marketing Cloud, Adobe Campaign, Iterable or similar.
- Experience working with customer data platforms (CDPs), first‑party data strategies and cloud data environments such as HighTouch and Snowflake.
- Strong understanding of advanced segmentation, lifecycle marketing, journey orchestration and personalisation strategies.
- Proven experience supporting or leading MarTech implementations, integrations and migrations across CRM and data ecosystems.
- Demonstrated ability to translate business needs into scalable, data‑driven solutions and frameworks.
- Strong project management and organisational skills, with the ability to manage multiple priorities across stakeholders and markets.
- Experience collaborating cross‑functionally with marketing, data, product and engineering teams as well as external vendors.
- Analytical mindset with the ability to interpret data, identify opportunities and drive optimisation.
- Familiarity with Agile workflows and tools such as Jira or Confluence is a plus.
- Comfortable operating as an individual contributor with regional influence and ownership.
Manager, MarTech in London employer: Pizza Hut
Pizza Hut International is an exceptional employer, offering a dynamic work environment in the heart of London, UK. With a strong focus on employee growth and development, we provide opportunities for our team members to thrive in a fast-paced, cross-market setting while driving innovative MarTech solutions. Our collaborative culture encourages creativity and strategic thinking, making it an ideal place for professionals looking to make a meaningful impact in customer engagement and personalization across multiple regions.
StudySmarter Expert Advice🤫
We think this is how you could land Manager, MarTech in London
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Pizza Hut and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Pizza Hut are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Pizza Hut on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Pizza Hut. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Manager, MarTech in London
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Pizza Hut. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Pizza Hut:Show us that you’ve done your homework! In your application, briefly mention what you admire about Pizza Hut’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Pizza Hut
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Pizza Hut will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Pizza Hut, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
