CRM & Lifecycle Lead: Onboarding, Retention & Loyalty

CRM & Lifecycle Lead: Onboarding, Retention & Loyalty

Full-Time On-site
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Pizza Hut is seeking a CRM & Customer Lifecycle Manager in London to set CRM strategy and own post-purchase communications. You will design onboarding, retention, reactivation and loyalty programmes, decide message timing, and measure impact on purchase frequency and customer lifetime value.

You will manage the CRM & Marketing Coordinator and collaborate with Paid Media, Digital Experience, Data & Analytics, Commercial Finance and the Global D&T team.

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CRM & Lifecycle Lead: Onboarding, Retention & Loyalty employer: Pizza Hut

At Pizza Hut Delivery, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Shift Leader, you'll not only lead a passionate team but also benefit from comprehensive training and development opportunities that empower you to grow both personally and professionally. Our commitment to diversity and community ensures that every team member feels valued and supported, making your journey with us truly rewarding.

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Contact Details:

Pizza Hut Recruitment Team