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For Companies At a Glance
- Tasks: Lead a fun pizza-loving team, ensuring smooth operations and happy customers.
- Company: Join Pizza Hut, a global leader in handcrafted pizzas with a vibrant community spirit.
- Benefits: Enjoy flexible hours, exceptional training, and a supportive team environment.
- Why this job: Be part of a diverse team, grow your leadership skills, and create memorable experiences.
- Qualifications: Passion for pizza and people, with strong leadership and communication skills.
- Other info: Opportunities for personal growth and career advancement await you!
The predicted salary is between 24000 - 36000 £ per year.
Overview
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Package Description
Welcome to Pizza Hut. We handcraft our pizzas and support you in crafting your future. We aim to create an exciting environment to help you grow both personally and professionally, together as a team in a space you can call your own. We value diversity and are committed to delivering an equitable experience for all. Our collaboration with Hatch under the New Founders program demonstrates our commitment to equal opportunities for everyone. For more information, visit our external resource.
We celebrate our team and recognize achievements through our team member awards. We are dedicated to helping you rise to every occasion, challenge, and opportunity.
Job Introduction
At Pizza Hut Delivery, our mission is to bring joy to hungry individuals while ensuring a fantastic experience during every shift. As a Shift Leader, you will immerse yourself in the role, build connections, and be part of a pizza-loving community where everyone is welcome. We support your personal and professional growth, giving you tools to reach your goals. Our training programs are designed to equip you with the skills to excel, accessible anytime, anywhere, on any device. Coaching and development are provided by the Restaurant General Manager (RGM) to help you lead your first shift quickly. Because when you Rise, we all Rise.
Are you ready to rise?
Main Responsibilities
In the role of Shift Leader, you will lead a pizza-loving team to ensure smooth operations, great customer service, and a positive shift environment. You will focus on collaboration, organization, and efficient processes, including the use of technology to deliver pizzas promptly. You will uphold high standards of product quality, freshness, and customer satisfaction.
You will motivate and mentor team members, provide timely feedback and recognition, and contribute to training and development. You will lead by example with clear communication, and help the team perform at their best each shift. You will bring energy, fun, and dedication to the Pizza Hut Delivery family.
Key responsibilities will include:
- Ensuring excellence in the kitchen and delivering outstanding service to customers.
- Maintaining standards and procedures and delivering consistent performance on every shift.
- Coaching and guiding team members to unleash their potential.
- Striving to achieve strong results and meet shift targets.
- Maintaining a focus on Health & Safety and Food Hygiene regulations to ensure the highest standards.
The Ideal Candidate
The Shift Leader role requires strong leadership and the ability to connect with people. You will receive training to become an effective team coach and ensure every customer has an excellent experience. You likely have a passion for pizza and people, and you value a culture that brings individuals together and embraces diverse perspectives. You will be supported with learning opportunities on the job, online, and in classroom training.
Your responsibilities will include meeting the following expectations:
- Lead and develop a high-performing team.
- Deliver exceptional customer service and uphold standards.
- Coach and mentor team members to unlock their potential.
- Drive results and meet or exceed shift targets.
- Maintain Health & Safety and Food Hygiene compliance.
About The Company
OUR HISTORY
Pizza Hut began in 1958 in Wichita, USA, expanding to the UK in 1973. From a single restaurant in Islington, London, Pizza Hut now operates over 700 restaurants and delivery outlets in the UK. We have contributed to pizza innovation in areas such as Deep Pan, Stuffed Crust, and Cheesy Bites and continue to lead with new product development. Learn more about our offerings at our website.
AN EQUAL SLICE
No matter who you are or where you\’re from, we want you at our table. We are committed to delivering an equal slice for everyone and celebrate diversity. We partner with Hatch to create the New Founders programme to level the playing field. Find out more about our inclusive initiatives.
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Shift Manager employer: Pizza Hut (UK)
Contact Detail:
Pizza Hut (UK) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Manager
✨Tip Number 1
Familiarise yourself with Pizza Hut's values and culture. Understanding their commitment to diversity and teamwork will help you align your approach during interviews and discussions, showcasing that you're a great fit for their community.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to share specific examples of how you've motivated teams, managed shifts, or improved processes, as these are key aspects of the Shift Manager role.
✨Tip Number 3
Prepare to discuss your passion for customer service. Since the role involves ensuring customer satisfaction, think of ways you've gone above and beyond for customers in past positions, and be ready to share those stories.
✨Tip Number 4
Show enthusiasm for the pizza industry! Being genuinely excited about working at Pizza Hut can set you apart. Research their menu and any recent promotions or initiatives to demonstrate your interest and knowledge.
We think you need these skills to ace Shift Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Pizza Hut. Highlight your leadership skills and experience in managing teams, as these are crucial for the role.
Tailor Your CV: Customise your CV to reflect the qualities Pizza Hut is looking for. Emphasise your passion for customer service, teamwork, and any relevant experience in the food industry or leadership roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you've successfully led teams or improved customer experiences in previous roles.
Showcase Your Values: Pizza Hut values diversity and teamwork. In your application, express your commitment to creating an inclusive environment and how you can contribute to a positive team culture.
How to prepare for a job interview at Pizza Hut (UK)
✨Show Your Passion for Pizza
Make sure to express your love for pizza and the food industry during the interview. Share any personal experiences or stories that highlight your enthusiasm for working in a fast-paced, customer-focused environment.
✨Demonstrate Leadership Skills
As a Shift Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your communication style, motivation techniques, and how you handle challenges.
✨Emphasise Teamwork and Collaboration
Pizza Hut values a collaborative environment, so be ready to discuss how you work well with others. Highlight instances where you've contributed to a team's success and how you foster a positive atmosphere among colleagues.
✨Prepare for Situational Questions
Expect situational questions that assess your problem-solving skills and ability to manage stress. Think of scenarios where you've had to make quick decisions or resolve conflicts, and explain your thought process and outcomes.
