Shift Manager

Shift Manager

Hartlepool Full-Time No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and delicious food.
  • Company: Join DC London Pie Ltd, a top UK Pizza Hut franchise with over 135 restaurants.
  • Benefits: Enjoy competitive pay, early wage access, discounts, and up to 28 days holiday.
  • Why this job: Be part of a vibrant community, develop essential skills, and grow your career.
  • Qualifications: Passion for hospitality, strong leadership, teamwork, and excellent communication skills.
  • Other info: 80% of managers are promoted from within; we value diversity and inclusion.

Become a Pizza Hut Shift Manager: Lead, Learn, and Grow.

We offer a competitive hourly rate of £13.21 and a share of the tronc (tips) along with a fantastic benefits package designed to support you.

  • Financial Wellbeing and Protection: Financial wellbeing tools and savings plans, and early wage access powered by wagestream.
  • Pensions: Financial services including discounted insurances.
  • Paid Time Off: Holiday: up to 28 days full time (prorated if part time), Company sick pay.
  • Health and Wellbeing: Health Wellness Tools: discounted gym membership, health assessments, Employee Assistance Programme for both professional and personal support.
  • Discounts and Perks: Employee discount card across the brand, Discounts and cashback at major retailers, holiday companies, cinemas, entertainment parks.

As a Shift Manager at Pizza Hut restaurants, you will be the driving force behind delivering exceptional guest experiences. Your role is crucial in inspiring and developing your team to create a welcoming atmosphere where every guest feels valued.

Main Responsibilities:

  • Play a vital role in creating unforgettable experiences for our guests.
  • Motivate your team to deliver exceptional service and delicious food.
  • Drive sales and control costs while ensuring the highest standards of food safety and hygiene.

Required Mindset:

  • Teamwork: Leading & coaching your colleagues on shift is key to our success.
  • Guest focus: Listen to customer requests, go the extra mile, and ensure their satisfaction.
  • Maintaining standards: Keep our restaurant looking its best and prioritize health & safety.

The Ideal Candidate:

We are looking for individuals who are passionate about hospitality and possess strong leadership qualities. You should be a team player with excellent communication and interpersonal skills.

About The Company:

Directional Pizza / DC London Pie Ltd is one of the leading UK hospitality franchisee partners operating over 135+ Pizza Hut restaurants across the UK. We are proud to be a diverse & inclusive employer providing opportunities where anyone can build a career in making memorable moments for our guests.

Why DC London Pie Ltd?

  • Growth and Development: We invest in our people. 80% of our restaurant managers are promoted from within, and we offer apprenticeship programs up to foundation degree level.
  • Inclusive Workplace: We are proud to be a diverse and inclusive employer, where everyone has the opportunity to build a fulfilling career.
  • Skills for Life: We develop essential skills and positive mental health practices to empower our team members for success.
  • Making a Difference: We take responsibility for our people and the environment, striving to create a positive impact in everything we do.

Ready to join a winning team and make a real impact? Apply today!

Shift Manager employer: Pizza Hut (UK)

At DC London Pie Ltd, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and guest satisfaction are at the heart of everything we do. As a Shift Manager, you'll benefit from competitive pay, extensive growth opportunities with 80% of our managers promoted from within, and a comprehensive benefits package that includes financial wellbeing tools, health support, and employee discounts. Join us in creating memorable moments in a diverse and inclusive environment, where your passion for hospitality can truly shine.
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Contact Detail:

Pizza Hut (UK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Manager

✨Tip Number 1

Familiarise yourself with Pizza Hut's values and culture. Understanding their commitment to guest satisfaction and teamwork will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific situations where you motivated your team or improved service standards.

✨Tip Number 3

Research common challenges faced in the hospitality industry, particularly in fast-paced environments like Pizza Hut. Being able to discuss these challenges and your strategies for overcoming them can set you apart.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

We think you need these skills to ace Shift Manager

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Time Management
Financial Acumen
Food Safety Knowledge
Health and Safety Compliance
Sales Driving
Coaching and Mentoring
Interpersonal Skills
Adaptability
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Shift Manager at Pizza Hut. Highlight your leadership skills and experience in hospitality in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your teamwork, guest focus, and ability to maintain high standards.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership qualities. Use specific examples from your past experiences to demonstrate how you can contribute to creating unforgettable guest experiences.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Pizza Hut (UK)

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've created memorable experiences for guests in the past, as this aligns perfectly with the role of a Shift Manager.

✨Demonstrate Leadership Skills

Prepare to discuss your leadership style and how you motivate and coach your team. Think of instances where you've successfully led a team, resolved conflicts, or improved performance, as these are key qualities they are looking for.

✨Emphasise Teamwork and Communication

Highlight your ability to work collaboratively with others. Be ready to provide examples of how you've effectively communicated with team members and ensured everyone is on the same page, which is crucial for maintaining high standards in a busy restaurant environment.

✨Understand the Brand and Its Values

Research Pizza Hut and its values before the interview. Familiarise yourself with their commitment to guest satisfaction and community involvement, and be prepared to discuss how you can contribute to these goals as a Shift Manager.

Shift Manager
Pizza Hut (UK)
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