Operations Head (Hiring Immediately) Apply now
Operations Head (Hiring Immediately)

Operations Head (Hiring Immediately)

Full-Time 36000 - 60000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Lead a dynamic team and drive your Pizzeria to success while ensuring top-notch customer experiences.
  • Company: Join a top-rated workplace known for its inclusive culture and delicious pizza since 1965.
  • Benefits: Enjoy bonuses, free food, discounts, and access to earned wages before payday.
  • Why this job: Elevate your leadership skills in a fun, supportive environment where you can truly be yourself.
  • Qualifications: Strong leadership, financial management experience, and a passion for outstanding customer service are essential.
  • Other info: We value inclusivity and assess applications based on skills, ensuring everyone feels at home.

The predicted salary is between 36000 - 60000 £ per year.

## Deputy General Manager. Assistant Manager. Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where youll lead with flair, honing your business skills. Dive into P&L; management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, youll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey. What you’ll do: * Collaborate with the General Manager, providing support across all management tasks * Maintain and uphold high standards consistently across quality, safety and food * Lead and coach your team towards achieving outstanding success * Strive for excellence in delivering memorable service to our customers Who you are: * Leadership Skills: Ability to inspire and lead a team effectively * Financial Management: Exposure to managing a P&L;, budgeting, or financial analysis to drive optimal performance * Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience Benefits: * Bonus Scheme of up to 20% * A share of Tronc* * Free Food on shift * Pension & Life Assurance * 50% discount on food and drink when you’re not working * Wagestream gives you access to up to 40% of your earned wages before payday * Wellbeing Support for you and your family * Referral Bonus of £1000 for referring managers * Development and progression opportunities Who we are: We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Our values are: * Head: we’re customer-centric, commercially minded and obsessed by performance in all we do * Heart: we show our heart, are honest with each other and value everyone’s diverse strengths * Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day All together, we see this as using your head, showing your heart and feeling at home Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you. *Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality

Operations Head (Hiring Immediately) employer: Pizza Express

Join a vibrant team at PizzaExpress, where your passion for pizza and leadership can truly shine. As a proud recipient of the Top 10 Sunday Times Best Place to Work 2023, we offer an inclusive work culture that values diversity and personal expression. With competitive benefits like a bonus scheme, free food on shift, and extensive development opportunities, this is not just a job—it's a chance to grow and thrive in a supportive environment.
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Contact Detail:

Pizza Express Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Head (Hiring Immediately)

✨Tip Number 1

Showcase your leadership skills during the interview. Think of specific examples where you've successfully led a team or improved performance. This will demonstrate your ability to inspire and manage effectively.

✨Tip Number 2

Familiarize yourself with P&L management concepts. Be prepared to discuss how you have previously managed budgets or driven financial performance in your past roles, as this is crucial for the Operations Head position.

✨Tip Number 3

Research the company culture and values. Understanding their focus on customer service excellence and inclusivity will help you align your responses with what they value most in a candidate.

✨Tip Number 4

Prepare to discuss your experience in training and coaching teams. Highlight any successful initiatives you've implemented that led to improved team performance or customer satisfaction.

We think you need these skills to ace Operations Head (Hiring Immediately)

Leadership Skills
Financial Management
P&L Management
Budgeting
Financial Analysis
Customer Service Excellence
Team Coaching
Sales Strategy
Operational Excellence
Quality Control
Safety Standards
Communication Skills
Problem-Solving Skills
Training and Development
Performance Management

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Operations Head position. Understand the key responsibilities and required skills, such as leadership, financial management, and customer service excellence.

Tailor Your CV: Customize your CV to highlight relevant experience in managing teams, P&L; responsibilities, and delivering exceptional customer service. Use specific examples that demonstrate your leadership skills and achievements.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your values align with theirs, and provide examples of how you have successfully led teams and driven business success in previous roles.

Highlight Your Achievements: In both your CV and cover letter, emphasize quantifiable achievements, such as sales growth percentages or successful team training initiatives. This will showcase your ability to drive performance and contribute to the company's success.

How to prepare for a job interview at Pizza Express

✨Show Your Leadership Skills

Be prepared to discuss your leadership style and provide examples of how you've inspired and led a team in the past. Highlight any specific achievements that demonstrate your ability to motivate others and drive success.

✨Understand P&L Management

Familiarize yourself with key financial concepts related to P&L management, budgeting, and financial analysis. Be ready to discuss how you have used these skills to improve performance in previous roles.

✨Emphasize Customer Service Excellence

Prepare to share experiences where you delivered outstanding customer service. Discuss how you understand customer needs and how you ensure a memorable experience for them.

✨Align with Company Values

Research the company's values and culture. During the interview, express how your personal values align with theirs, particularly around inclusivity, respect, and creating a welcoming environment.

Operations Head (Hiring Immediately)
Pizza Express Apply now
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  • Operations Head (Hiring Immediately)

    Full-Time
    36000 - 60000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-09

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    Pizza Express

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