At a Glance
- Tasks: Lead a dynamic team and drive commercial success in our iconic pizzerias.
- Company: Join a Top 10 Sunday Times Best Place to Work 2023.
- Benefits: Enjoy bonuses, free food, discounts, and wellbeing support.
- Why this job: Elevate your leadership skills while creating unforgettable customer experiences.
- Qualifications: Proven leadership and financial management skills with a passion for customer service.
- Other info: Inclusive culture where you can truly be yourself and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
Responsibilities
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Qualifications
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you're not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are
We've been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That's why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You'll get this at the end of each pay period, along with your normal pay and it's one of the best perks about working in hospitality.
Deputy General Manager in Guildford employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about chatting with people at your favourite pizzeria. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their values, and think about how you can contribute to their success. Practise common interview questions and be ready to showcase your leadership skills and customer service excellence.
✨Tip Number 3
Show your passion for pizza! When you apply through our website, make sure to highlight your love for the brand and the industry. Share any relevant experiences that demonstrate your commitment to delivering outstanding service.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in making a lasting impression. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind.
We think you need these skills to ace Deputy General Manager in Guildford
Some tips for your application 🫡
Show Your Passion for Pizza: When you're writing your application, let your love for pizza shine through! We want to see how you can bring that passion into our pizzerias and create memorable experiences for our customers.
Highlight Your Leadership Skills: As a Deputy General Manager, you'll be leading a team, so make sure to showcase your leadership experience. Share examples of how you've inspired and coached teams in the past – we love to see that!
Demonstrate Financial Savvy: Since you'll be diving into P&L management, it's crucial to mention any relevant financial experience. Talk about your exposure to budgeting or financial analysis to show us you're ready to drive commercial success.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Pizza Express
✨Know Your Numbers
As a Deputy General Manager, you'll need to be comfortable with P&L management. Brush up on your financial knowledge and be ready to discuss how you've used budgeting or financial analysis to drive performance in previous roles. This shows you understand the business side of things.
✨Showcase Your Leadership Style
Prepare examples of how you've inspired and led teams in the past. Think about specific situations where you coached team members to success or improved service quality. This will demonstrate your ability to lead effectively and create a positive work environment.
✨Customer Service is Key
Be ready to talk about your approach to delivering outstanding customer service. Share stories that highlight your understanding of customer needs and how you've ensured memorable experiences. This aligns perfectly with the company's focus on creating unforgettable moments for customers.
✨Embrace Inclusivity
Familiarise yourself with the company's values around inclusivity and respect. Be prepared to discuss how you would contribute to a welcoming environment for both staff and customers. This will show that you align with their culture and are ready to be part of their diverse team.