General Manager (Cardiff)

General Manager (Cardiff)

Cardiff Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead your own Pizzeria, drive sales, and inspire your team daily.
  • Company: Join a Top 10 Sunday Times Best Place to Work, serving pizza since 1965.
  • Benefits: Enjoy bonuses, free food, discounts, and access to earned wages before payday.
  • Why this job: Be part of a vibrant culture where you can express yourself and make an impact.
  • Qualifications: Previous management experience in hospitality and strong leadership skills required.
  • Other info: Inclusivity is key; we welcome everyone and assess based on ability.

The predicted salary is between 36000 - 60000 £ per year.

Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.

You’ll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people.

What you’ll do:

  • Drive the financial success of your Pizzeria through strategic and commercial initiatives
  • Uphold an unwavering commitment to exceptional quality and safety standards
  • Build and lead a winning team through effective recruitment, training, and management
  • Exceed customer expectations by delivering unparalleled service that leaves a lasting impression
  • Take charge of the day-to-day operations of your Pizzeria, showcasing your leadership skills in every aspect

Who you are:

  • Previous management experience in a customer facing sector, ideally hospitality
  • A natural leader, able to create and motivate a high performing team
  • Exceptional P&L management skills
  • Creative, autonomous & responsible

Benefits:

  • Bonus Scheme of up to 25%
  • Share of Tronc*
  • Free Food on shift
  • Pension & Life Assurance
  • 50% discount on food and drink when you’re not working
  • Wagestream gives you access to up to 40% of your earned wages before payday
  • Wellbeing Support for you and your family
  • Referral Bonus of £1000 for referring managers
  • Development and progression opportunities

Who we are:

We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.

Our values are:

  • Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
  • Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
  • Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day

All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself.

Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.

That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.

*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.

General Manager (Cardiff) employer: Pizza Express

As a proud recipient of the Top 10 Sunday Times Best Place to Work 2023, our Cardiff Pizzeria offers an exceptional work environment where you can truly be yourself while leading a passionate team. With a strong focus on employee growth, we provide numerous development opportunities, a generous bonus scheme, and unique benefits like Wagestream for early wage access, ensuring that our staff feel valued and supported both personally and professionally. Join us in a culture that celebrates inclusivity, community engagement, and a shared love for pizza, making every day at work a rewarding experience.
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Contact Detail:

Pizza Express Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager (Cardiff)

✨Tip Number 1

Familiarise yourself with the local community in Cardiff. Understanding the demographics and preferences of your potential customers can help you tailor your approach and demonstrate your commitment to driving sales in your Pizzeria.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully built and motivated teams in the past. Be ready to discuss specific strategies you've used to inspire your team and achieve KPIs.

✨Tip Number 3

Research the brand's values and culture thoroughly. During your interactions, highlight how your personal values align with theirs, especially around customer-centricity and inclusivity, to show you're a great fit for their team.

✨Tip Number 4

Prepare to discuss your experience with P&L management in detail. Be ready to share specific examples of how you've driven financial success in previous roles, as this will be crucial for the General Manager position.

We think you need these skills to ace General Manager (Cardiff)

Leadership Skills
Financial Acumen
Customer Service Excellence
Team Building and Management
Strategic Thinking
Sales and Marketing Skills
Operational Management
Problem-Solving Skills
Communication Skills
Training and Development
Performance Management
Community Engagement
Creativity and Innovation
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your previous management experience in customer-facing sectors, particularly hospitality. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to drive sales and manage a team.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully led teams, managed P&L, and exceeded customer expectations in previous roles.

Showcase Your Community Engagement: Since the role involves building strong links with the local community, include any relevant experiences where you've successfully engaged with customers or contributed to community initiatives. This will show your understanding of the importance of local connections.

Highlight Your Commercial Acumen: In your application, be sure to discuss your strategic thinking and commercial initiatives that have led to financial success in past roles. Use metrics or specific examples to illustrate your impact on business performance.

How to prepare for a job interview at Pizza Express

✨Show Your Passion for Pizza

Make sure to express your love for pizza and the hospitality industry during the interview. Share any personal experiences or stories that highlight your enthusiasm for food and customer service, as this aligns with the company's values.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in the past. Discuss your approach to motivating staff, managing conflicts, and achieving KPIs, as these are crucial for the General Manager role.

✨Understand Financial Management

Brush up on your P&L management skills and be ready to discuss how you've driven financial success in previous roles. Highlight any strategic initiatives you've implemented that resulted in increased sales or reduced costs.

✨Emphasise Community Engagement

Since building strong links with the local community is key, think of ways you've previously engaged with customers or contributed to community initiatives. Be prepared to share ideas on how you would continue this at the Pizzeria.

General Manager (Cardiff)
Pizza Express
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