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- Tasks: Lead your own Pizzeria, driving sales and inspiring your team daily.
- Company: Join a top-rated pizza brand with a rich history since 1965.
- Benefits: Enjoy bonuses, free food, discounts, and wellbeing support.
- Why this job: Make a real impact in a fun, inclusive environment where you can be yourself.
- Qualifications: Previous management experience in hospitality and strong leadership skills required.
- Other info: We value diversity and inclusivity; everyone is welcome here.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over‑50s age inclusive jobs board.
You’ll be a commercial leader of your very own Pizzeria. Entrepreneurial and able to spot every chance to drive sales in your restaurant whilst making strong links with your local community. This is a commercial role with tons of opportunity to make it your own. Lead a multichannel business, inspire and motivate your team & deliver KPIs through your people.
What you’ll do:
- Drive the financial success of your Pizzeria through strategic and commercial initiatives
- Uphold an unwavering commitment to exceptional quality and safety standards
- Build and lead a winning team through effective recruitment, training, and management
- Exceed customer expectations by delivering unparalleled service that leaves a lasting impression
Take charge of the day‑to‑day operations of your Pizzeria, showcasing your leadership skills in every aspect.
Who you are:
- Previous management experience in a customer facing sector, ideally hospitality
- A natural leader, able to create and motivate a high performing team
- Exceptional P&L management skills
- Creative, autonomous & responsible
Benefits:
- Bonus Scheme of up to 25%
- Share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Here you can be yourself.
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non‑waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
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General Manager employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since they emphasise inclusivity and community, think about how you can demonstrate these qualities in your interactions during the interview process.
✨Tip Number 2
Prepare to discuss your previous management experiences in detail. Highlight specific examples where you've successfully led a team or improved customer satisfaction, as this will resonate well with their focus on leadership and service.
✨Tip Number 3
Research the local community and think of ways you could engage with it through the Pizzeria. Showing that you have ideas for building strong local connections can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss your approach to financial management and KPIs. They are looking for someone who can drive financial success, so prepare to share your strategies for achieving and exceeding targets.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous management experience, especially in customer-facing roles like hospitality. Emphasise your leadership skills and any relevant achievements that demonstrate your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully led teams or improved operations in past positions, and express your enthusiasm for creating a welcoming environment in the Pizzeria.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as P&L management, team motivation, and customer service excellence. Use concrete examples to illustrate how you have applied these skills in your previous roles.
Showcase Your Community Engagement: Since the role involves building strong links with the local community, include any relevant experiences where you've successfully engaged with customers or contributed to community initiatives. This will demonstrate your alignment with the company's values.
How to prepare for a job interview at Pizza Express
✨Show Your Leadership Skills
As a General Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on recruitment, training, and performance management.
✨Understand Financial Management
Since this role involves P&L management, brush up on your financial skills. Be ready to discuss how you've driven financial success in previous roles and any strategic initiatives you've implemented to boost sales.
✨Emphasise Customer-Centricity
This company values exceptional customer service. Think of specific instances where you've gone above and beyond for customers, and be prepared to share how you plan to exceed customer expectations in this role.
✨Align with Company Values
Familiarise yourself with the company's values: Head, Heart, and Home. During the interview, relate your experiences and leadership style to these values, showing that you can contribute to their inclusive and performance-driven culture.
