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For Companies At a Glance
- Tasks: Lead a vibrant team and drive your Pizzeria to success while managing daily operations.
- Company: Join a top-rated pizza brand that values inclusivity and self-expression since 1965.
- Benefits: Enjoy bonuses, free food, discounts, and access to earned wages before payday.
- Why this job: Elevate your leadership skills in a fun, supportive environment with growth opportunities.
- Qualifications: Strong leadership, financial management experience, and a passion for customer service are essential.
- Other info: Be part of a diverse team where everyone belongs and can truly be themselves.
The predicted salary is between 28800 - 43200 £ per year.
Overview
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Join our iconic Pizzerias as the second-in-command, where you\’ll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your pizzeria to commercial success. As a key player, you\’ll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
Responsibilities
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Qualifications
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you\’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are
We\’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That\’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You\’ll get this at the end of each pay period, along with your normal pay and it\’s one of the best perks about working in hospitality.
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Deputy General Manager employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Understanding what makes us unique will help you align your leadership style with our expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the industry. Attend hospitality events or connect with current employees on platforms like LinkedIn to gain insights into our operations and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed P&L or improved customer service in previous roles. This will showcase your relevant experience and ability to drive commercial success.
✨Tip Number 4
Research recent trends in the hospitality industry, especially around customer service and team management. Being knowledgeable about current challenges and opportunities will set you apart during discussions.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the Deputy General Manager position. Understand the key responsibilities and required skills, such as P&L management and team leadership, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in leadership roles, particularly in the hospitality sector. Provide specific examples of how you've successfully managed teams and improved customer service.
Showcase Your Passion: Express your enthusiasm for the brand and the role in your application. Mention why you love pizza and how that aligns with the company's values of inclusivity and customer-centricity.
Tailor Your Application: Customise your CV and cover letter to reflect the language and values mentioned in the job description. Use keywords like 'leadership', 'financial management', and 'customer service excellence' to demonstrate your fit for the role.
How to prepare for a job interview at Pizza Express
✨Show Your Leadership Skills
As a Deputy General Manager, you'll need to inspire and lead your team effectively. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and coach others towards achieving outstanding results.
✨Demonstrate Financial Acumen
Since the role involves P&L management, be ready to discuss your experience with budgeting and financial analysis. Highlight specific instances where your financial decisions positively impacted business performance.
✨Emphasise Customer Service Excellence
This position requires a strong focus on delivering memorable customer experiences. Share stories that showcase your commitment to understanding customer needs and how you’ve gone above and beyond to ensure satisfaction.
✨Align with Company Values
Familiarise yourself with the company's values of being customer-centric, honest, and inclusive. During the interview, express how your personal values align with theirs and provide examples of how you've embodied these principles in your previous roles.
