At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer experiences in our vibrant Pizzeria.
- Company: Join a top-rated pizza brand with a rich history and a commitment to inclusivity.
- Benefits: Enjoy free food on shift, a bonus scheme, and 50% off when you're not working.
- Why this job: Elevate your leadership skills while working in a fun, supportive environment that values you.
- Qualifications: Leadership experience and a passion for customer service are essential.
- Other info: This is a fixed-term contract covering maternity leave, perfect for gaining valuable experience.
The predicted salary is between 24000 - 36000 £ per year.
This is a fixed term contract for maternity cover. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Assistant Restaurant Manager (Welwyn Garden City) employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager (Welwyn Garden City)
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since we pride ourselves on being customer-centric and inclusive, showcasing your alignment with these values during your interactions can set you apart.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be ready to discuss specific examples of how you've inspired and coached teams to achieve success, as this is a key aspect of the Assistant Restaurant Manager role.
✨Tip Number 3
Prepare to discuss your financial management skills. Since the role involves P&L management, think of instances where you've successfully managed budgets or driven sales performance in past positions.
✨Tip Number 4
Research the local market and customer preferences in Welwyn Garden City. Understanding the community and how to cater to their needs will demonstrate your commitment to delivering outstanding service.
We think you need these skills to ace Assistant Restaurant Manager (Welwyn Garden City)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Restaurant Manager position. Highlight key skills such as leadership, financial management, and customer service excellence in your application.
Tailor Your CV: Customise your CV to reflect relevant experience that aligns with the job. Emphasise your leadership skills, any experience with P&L management, and examples of how you've delivered outstanding customer service in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at this specific restaurant and how your values align with theirs. Use specific examples from your past experiences to demonstrate your suitability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Pizza Express
✨Show Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to demonstrate your ability to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring experiences.
✨Understand Financial Management
Familiarise yourself with P&L management and budgeting concepts. Be ready to discuss how you've used financial data to drive performance in previous roles, as this will be crucial for the position.
✨Emphasise Customer Service Excellence
Prepare to share specific instances where you've gone above and beyond to ensure customer satisfaction. Highlight your understanding of customer needs and how you can create memorable experiences for them.
✨Align with Company Values
Research the company's values and culture. During the interview, express how your personal values align with theirs, particularly around inclusivity, respect, and creating a welcoming environment for all.