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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer experiences in our vibrant Pizzeria.
- Company: Join a top-rated workplace known for its inclusive culture and delicious pizza since 1965.
- Benefits: Enjoy bonuses, free food on shift, discounts, and access to your wages before payday.
- Why this job: Elevate your leadership skills while working in a fun, supportive environment that values individuality.
- Qualifications: Strong leadership, financial management experience, and a passion for outstanding customer service are essential.
- Other info: We celebrate diversity and welcome everyone to express themselves authentically.
The predicted salary is between 28800 - 43200 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else.
If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Assistant Restaurant Manager (Herne Hill) employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager (Herne Hill)
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since they emphasise being customer-centric and creating a welcoming environment, think about how your personal experiences align with these values and be ready to share examples during your interview.
✨Tip Number 2
Brush up on your financial management skills, particularly around P&L management and budgeting. Being able to discuss specific strategies you've used in the past to drive sales or manage costs will show that you're prepared for the role.
✨Tip Number 3
Prepare to demonstrate your leadership abilities. Think of instances where you've successfully coached or trained a team, and be ready to explain how you inspired them to achieve their goals, as this is crucial for the Assistant Manager position.
✨Tip Number 4
Research common customer service challenges in the restaurant industry and come up with solutions. Showing that you understand customer needs and can enhance their experience will set you apart from other candidates.
We think you need these skills to ace Assistant Restaurant Manager (Herne Hill)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly any roles where you've led a team or managed P&L. Use specific examples to demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and how your values align with those of the company. Mention your experience in coaching teams and driving sales, and explain why you would be a great fit for the Assistant Restaurant Manager role.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention how you improved customer satisfaction scores or increased sales during your tenure. This will help demonstrate your ability to drive commercial success.
Prepare for Potential Interview Questions: Think about common interview questions related to leadership, financial management, and customer service. Prepare answers that reflect your experience and how you can contribute to the team's success. This preparation will help you feel more confident if you get invited for an interview.
How to prepare for a job interview at Pizza Express
✨Show Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to inspire and lead your team effectively. Prepare examples of how you've successfully led a team in the past, focusing on your coaching and mentoring abilities.
✨Understand Financial Management
Familiarise yourself with P&L management and budgeting concepts. Be ready to discuss any relevant experience you have in financial analysis and how it has driven performance in your previous roles.
✨Emphasise Customer Service Excellence
Highlight your experience in delivering outstanding customer service. Think of specific instances where you went above and beyond to meet customer needs and create memorable experiences.
✨Align with Company Values
Research the company's values and culture. Be prepared to discuss how your personal values align with theirs, particularly around being customer-centric, showing heart, and creating a welcoming environment.
