At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer experiences in our vibrant Pizzeria.
- Company: Join a top-rated workplace known for its inclusive culture and delicious pizza since 1965.
- Benefits: Enjoy bonuses, free food on shift, discounts, and access to earned wages before payday.
- Why this job: Elevate your leadership skills while working in a fun, supportive environment that values individuality.
- Qualifications: Strong leadership, financial management experience, and a passion for outstanding customer service required.
- Other info: We celebrate diversity and inclusivity, ensuring everyone feels at home in our team.
The predicted salary is between 30000 - 42000 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs.
That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Assistant Restaurant Manager (Cardiff) employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager (Cardiff)
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Understanding what makes us unique will help you align your leadership style with our expectations, showcasing how you can contribute to our inclusive and customer-centric environment.
✨Tip Number 2
Prepare to discuss your experience in P&L management and financial analysis. Be ready to share specific examples of how you've driven performance in previous roles, as this will demonstrate your capability to manage the financial aspects of the restaurant effectively.
✨Tip Number 3
Highlight your customer service excellence during the interview. Share stories that illustrate your ability to understand customer needs and create memorable experiences, as this is crucial for the role of Assistant Restaurant Manager.
✨Tip Number 4
Showcase your leadership skills by discussing how you've successfully coached and developed teams in the past. Providing concrete examples of how you've inspired others will resonate well with our focus on team dynamics and success.
We think you need these skills to ace Assistant Restaurant Manager (Cardiff)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly any roles where you've led a team or managed P&L. Use specific examples that demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of the company's values. Mention how your skills align with the role of Assistant Restaurant Manager and provide examples of how you've successfully led teams in the past.
Showcase Your Financial Acumen: Since financial management is key for this role, include any relevant experience you have with budgeting or financial analysis. Be specific about how you've used these skills to drive performance in previous positions.
Prepare for the Interview: If you get invited for an interview, think about how you can demonstrate your leadership style and customer service philosophy. Prepare to discuss specific scenarios where you've inspired your team or improved customer experiences.
How to prepare for a job interview at Pizza Express
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to inspire and lead your team effectively. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and coach others.
✨Demonstrate Financial Acumen
Since the role involves P&L management, be ready to discuss your experience with budgeting and financial analysis. Highlight any specific achievements where you improved financial performance or drove sales growth.
✨Emphasise Customer Service Excellence
This position requires a strong focus on delivering outstanding customer service. Share stories that illustrate your understanding of customer needs and how you've created memorable experiences for guests.
✨Align with Company Values
Familiarise yourself with the company's values of being customer-centric, honest, and inclusive. During the interview, express how your personal values align with theirs and how you can contribute to their culture.