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- Tasks: Lead a vibrant team and ensure exceptional customer experiences in our iconic Pizzerias.
- Company: Join a top-rated workplace known for its inclusive culture and delicious pizza since 1965.
- Benefits: Enjoy free food on shift, a bonus scheme, and 50% off when you're not working.
- Why this job: Elevate your leadership skills while making a real impact in a fun, supportive environment.
- Qualifications: Leadership experience and a passion for customer service are essential; financial management skills are a plus.
- Other info: We value inclusivity and assess applications based solely on ability to perform the job.
The predicted salary is between 24000 - 36000 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Assistant Restaurant Manager employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Understanding their focus on customer service, inclusivity, and teamwork will help you align your responses during interviews and demonstrate that you're a great fit for their environment.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you inspired your team or improved performance, as this will resonate well with the hiring managers.
✨Tip Number 3
Research the financial aspects of running a restaurant, particularly P&L management. Being able to discuss how you can drive sales and manage budgets effectively will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to customer service excellence. Think of ways you've gone above and beyond for customers in previous roles, as this will demonstrate your commitment to creating memorable experiences, which is key for this position.
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly any roles where you've led a team or managed P&L. Use specific examples to demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of the company's values. Mention how you can contribute to creating memorable experiences for customers and driving commercial success.
Showcase Your Leadership Experience: In your application, emphasise any previous roles where you have successfully coached or trained a team. Highlight specific achievements that demonstrate your ability to inspire and lead effectively.
Research the Company Culture: Familiarise yourself with the company's history and values. Mention in your application how you align with their focus on inclusivity, respect, and customer-centric service, showing that you would be a great fit for their team.
How to prepare for a job interview at Pizza Express
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to inspire and lead your team effectively. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and coach others towards achieving outstanding results.
✨Demonstrate Financial Acumen
Since the role involves P&L management and budgeting, be ready to discuss your experience with financial analysis. Highlight any specific instances where your financial decisions positively impacted a previous workplace's performance.
✨Emphasise Customer Service Excellence
This position requires a strong focus on delivering memorable customer experiences. Share stories that illustrate your commitment to understanding customer needs and how you’ve gone above and beyond to ensure satisfaction.
✨Align with Company Values
Familiarise yourself with the company's values of being customer-centric, honest, and inclusive. During the interview, express how your personal values align with theirs, and provide examples of how you've embodied these principles in your previous roles.
