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- Tasks: Lead a vibrant team and ensure exceptional customer experiences in our iconic Pizzerias.
- Company: Join a top-rated workplace known for its inclusive culture and delicious pizza since 1965.
- Benefits: Enjoy free food on shift, a bonus scheme, and 50% off when you're not working.
- Why this job: Elevate your leadership skills while making a real impact in a fun, dynamic environment.
- Qualifications: Leadership experience and a passion for customer service are essential; financial management skills are a plus.
- Other info: We value inclusivity and support your growth with development programmes and wellbeing support.
The predicted salary is between 28800 - 43200 £ per year.
Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. Join our iconic Pizzerias as the second-in-command, where you'll lead with flair, honing your business skills. Dive into P&L management, seize sales opportunities, and drive your Pizzeria to commercial success. As a key player, you'll recruit, train, and coach a dynamic team, creating an unforgettable experience for customers. With development programmes and dedicated support, this is your chance to showcase your talent and elevate your leadership journey.
What you’ll do:
- Collaborate with the General Manager, providing support across all management tasks
- Maintain and uphold high standards consistently across quality, safety and food
- Lead and coach your team towards achieving outstanding success
- Strive for excellence in delivering memorable service to our customers
Who you are:
- Leadership Skills: Ability to inspire and lead a team effectively
- Financial Management: Exposure to managing a P&L, budgeting, or financial analysis to drive optimal performance
- Customer Service Excellence: Experience delivering outstanding service, understanding customer needs, and ensuring a memorable experience
Benefits:
- Bonus Scheme of up to 20%
- A share of Tronc*
- Free Food on shift
- Pension & Life Assurance
- 50% discount on food and drink when you’re not working
- Wagestream gives you access to up to 40% of your earned wages before payday
- Wellbeing Support for you and your family
- Referral Bonus of £1000 for referring managers
- Development and progression opportunities
Who we are:
We’ve been around since 1965, bringing pizza to the UK and have since grown to a multichannel, international brand. Our people are at the heart of our success and everything we do, and we believe you should always be able to express yourself.
Our values are:
- Head: we’re customer-centric, commercially minded and obsessed by performance in all we do
- Heart: we show our heart, are honest with each other and value everyone’s diverse strengths
- Home: we create a home, where everyone has a place at our marble table and can truly express themselves every day
All together, we see this as using your head, showing your heart and feeling at home. Here you can be yourself. Inclusivity and respect are at the heart of our business and are valued by our teams, customers, and suppliers. PizzaExpress and Milano is a place where everyone is welcome, and everyone belongs. That’s why we assess each application on the aptitude to do the job and nothing else. If you are invited to an interview, please let your interviewer know at the time of booking if you require any reasonable adjustments to be made for you.
*Tronc, or card gratuities, is a fair way to pay gratuities to our teams. All Tronc goes to you, shared between our waiting and non-waiting teams. You’ll get this at the end of each pay period, along with your normal pay and it’s one of the best perks about working in hospitality.
Assistant Restaurant Manager employer: Pizza Express
Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Understanding their focus on customer service, inclusivity, and teamwork will help you align your responses during interviews and demonstrate that you're a great fit for their environment.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you inspired your team or improved performance, as this will resonate well with the hiring managers.
✨Tip Number 3
Brush up on your financial management knowledge, particularly around P&L management and budgeting. Being able to discuss how you've previously driven financial success in a restaurant setting will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to customer service excellence. Think of examples where you've gone above and beyond to create memorable experiences for customers, as this aligns perfectly with the role's expectations.
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly any roles where you've led a team or managed P&L. Use specific examples to demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of the company's values. Mention how you can contribute to creating memorable experiences for customers and driving commercial success.
Showcase Your Leadership Experience: In your application, emphasise any previous roles where you have successfully coached or trained a team. Highlight your ability to inspire others and maintain high standards in service and quality.
Prepare for the Interview: If invited for an interview, be ready to discuss your financial management experience and how you've used it to drive performance. Think of examples where you've improved customer service and team dynamics, aligning with the company's values of head, heart, and home.
How to prepare for a job interview at Pizza Express
✨Showcase Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to demonstrate your ability to inspire and lead a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and mentoring experiences.
✨Understand Financial Management
Familiarise yourself with P&L management and budgeting concepts. Be ready to discuss how you've used financial data to drive performance in previous roles, as this will be crucial for the position.
✨Emphasise Customer Service Excellence
Prepare to share specific instances where you've gone above and beyond to ensure customer satisfaction. Highlight your understanding of customer needs and how you can create memorable experiences for guests.
✨Align with Company Values
Research the company's values and culture. During the interview, express how your personal values align with theirs, particularly around inclusivity, respect, and creating a welcoming environment for all.
