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- Tasks: Lead a dynamic team and ensure exceptional customer experiences in our vibrant Pizzerias.
- Company: Join a top-rated workplace, bringing delicious pizza to the UK since 1965.
- Benefits: Enjoy bonuses, free food, discounts, and access to your wages before payday.
- Why this job: Elevate your leadership skills in a fun, inclusive environment where you can truly be yourself.
- Qualifications: Strong leadership, financial management experience, and a passion for outstanding customer service.
- Other info: We value diversity and inclusivity, ensuring everyone feels at home.
The predicted salary is between 28800 - 42000 £ per year.
Deputy General Manager / Assistant Manager
Join Our Iconic Pizzerias
Where pizza lovers can be their true selves. Proud to be a Top 10 Sunday Times Best Place to Work 2023.
As the second-in-command, you\’ll lead with flair, develop your business skills, and drive your Pizzeria to success. Your responsibilities include P&L management, seizing sales opportunities, recruiting, training, and coaching a dynamic team to create an unforgettable customer experience. With development programmes and dedicated support, this role offers a great opportunity to showcase your talent and grow your leadership journey.
What You\’ll Do:
- Collaborate with the General Manager, supporting all management tasks
- Maintain high standards in quality, safety, and food
- Lead and motivate your team to achieve success
- Deliver outstanding service to customers
Who You Are:
- Leadership Skills: Ability to inspire and effectively lead a team
- Financial Management: Experience with P&L, budgeting, or financial analysis
- Customer Service Excellence: Proven ability to deliver outstanding service and understand customer needs
Benefits:
- Bonus scheme of up to 20%
- A share of Tronc
- Free food on shift
- Pension & Life Assurance
- 50% discount on food and drink when not working
- Access to up to 40% of earned wages before payday via Wagestream
- Wellbeing support for you and your family
- £1000 referral bonus for referring managers
- Development and progression opportunities
Who We Are:
Since 1965, we\’ve brought pizza to the UK and grown into a multichannel, international brand. Our people are at the heart of our success, and we believe in allowing everyone to express themselves.
Our Values:
- Head: customer-centric, commercially minded, performance-driven
- Heart: honest, diverse, valuing everyone\’s strengths
- Home: creating a welcoming environment where everyone can be themselves
We see this as using your head, showing your heart, and feeling at home. Here, you can be yourself.
Inclusivity and respect are fundamental to our business. PizzaExpress and Milano are places where everyone is welcome and belongs.
We evaluate each application based on aptitude for the role, regardless of other factors.
If invited for an interview, please inform your interviewer of any reasonable adjustments needed.
Tronc, or card gratuities, are shared among our teams and paid at the end of each pay period, making it one of the best perks in hospitality.
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Contact Detail:
Pizza Express Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Restaurant Manager
✨Tip Number 1
Familiarise yourself with the brand's values and culture. Since they emphasise being customer-centric and creating a welcoming environment, think about how your personal experiences align with these values and be ready to share examples during your interview.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific instances where you inspired your team or improved performance, as this role requires strong leadership skills.
✨Tip Number 3
Brush up on your financial management knowledge, especially regarding P&L management. Be prepared to discuss how you've used financial data to drive business decisions and improve profitability in previous roles.
✨Tip Number 4
Think about ways you've delivered exceptional customer service in the past. Prepare to share stories that demonstrate your understanding of customer needs and how you ensured memorable experiences, as this is crucial for the Assistant Restaurant Manager position.
We think you need these skills to ace Assistant Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant management, particularly any roles where you've led a team or managed P&L. Use specific examples to demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your love for pizza. Mention how your values align with those of the company, such as being customer-centric and valuing diversity.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. For instance, mention how you improved sales or enhanced customer satisfaction ratings. This will show your potential employer that you can drive commercial success.
Prepare for the Interview: If you get invited for an interview, think about how you can demonstrate your leadership style and approach to team coaching. Be ready to discuss specific scenarios where you've successfully managed challenges in a restaurant setting.
How to prepare for a job interview at Pizza Express
✨Show Your Leadership Skills
As an Assistant Restaurant Manager, you'll need to inspire and lead your team effectively. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to motivate and coach others.
✨Demonstrate Financial Acumen
Since the role involves P&L management, it's crucial to showcase your understanding of financial concepts. Brush up on budgeting and financial analysis, and be ready to discuss how you've used these skills to drive performance in previous roles.
✨Emphasise Customer Service Excellence
This position is all about delivering outstanding service. Prepare to discuss specific instances where you've gone above and beyond for customers, and how you ensure a memorable experience for them.
✨Align with Company Values
Familiarise yourself with the company's values of head, heart, and home. During the interview, express how your personal values align with theirs, and provide examples of how you've embodied these principles in your work.