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- Tasks: Lead operations to ensure smooth delivery and inventory management for Pixi's skincare products.
- Company: Join Pixi, a beloved skincare brand known for its innovative, skin-loving products since 1999.
- Benefits: Enjoy a dynamic work environment in Greater London with opportunities for professional growth.
- Why this job: Be part of a mission-driven team that enhances beauty and empowers individuals with effective skincare solutions.
- Qualifications: Must have experience in operations management and strong analytical skills; familiarity with NetSuite is a plus.
- Other info: This is a maternity cover position, offering a chance to make a significant impact in a short time.
The predicted salary is between 43200 - 72000 £ per year.
Senior Operations Manager – Minimum 6-Month Maternity Cover
Pixi Inc. Greater London, England, United Kingdom (On-site)
Background:
Pixi was created in 1999 and launched in our Flagship Boutique in Soho, London. Pixi has a loyal worldwide following thanks to its pure, awakening & skin-loving products that create a naturally radiant ‘’just had a good night’s sleep’’ look. Passionate about skincare, Petra creates innovative formulations that are infused with botanicals and beneficial ingredients. Petra has a real-world experience as a busy working mother of four; therefore, Pixi is truly about multi-tasking, flaw fixing youth – enhancing products for people on the go. Pixi’s mission is the same now as it was on the first day the Pixi boutique opened; to simply bring out the best in everyone – to make everyone look like themselves, only better! Flawless in few fuss-free minutes – that is what Pixi is about!
Key Areas of Responsibility:
- Ensuring goods are delivered and receipted into the warehouses as accurately and efficiently as possible, accountable for all Inbound movements into EMEA.
- Maintaining rolling stock analysis reports, including monthly statistics on sales, inbound receiving and months of holding inventory.
- Regularly reporting on status and KPIs to the UK and US, working to prevent items from going out of stock to assist in meeting customer needs.
- Managing the outbound team to ensure all orders are fulfilled and delivered to retailers on-time, ensuring tracking is recorded in the system.
- Managing sales order allocation and fulfilment in NetSuite, ensuring accuracy in orders sent and dispatched from the warehouse.
- Managing, preparing, and routing customer shipping requirements to the warehouses.
- Representing the operations department in the sales and operations meetings, assisting in “back in stock” updates and opportunities to increase sales and decrease lead times.
- Ensuring all inbound and forecast documents are updated regularly and communicated to the relevant teams on-time including month-end reporting, inbound visibility tracking, the out of stock report, monthly forecasts, and the warehouse split report.
- Managing and maintaining the SKU assemblies in the Pixi system, including the creation and management of Work Orders, building reports and month-end inventory reconciliation for builds.
- Managing stock reconciliation for all Pixi inventory sites weekly, ensuring the Pixi system is accurate to the inventory sites systems and discrepancies are captured and corrected.
- Dealing with chargebacks and customer claim investigations.
- Managing in-house and warehouse stock takes periodically and annually.
- All other responsibilities as assigned.
Senior Operations Manager - Mat Cover employer: Pixi Inc.
Contact Detail:
Pixi Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager - Mat Cover
✨Tip Number 1
Familiarize yourself with Pixi's product range and their unique selling points. Understanding the brand's mission and values will help you align your experience with what they are looking for in a Senior Operations Manager.
✨Tip Number 2
Highlight your experience in managing supply chain operations, especially in the beauty or skincare industry. Be ready to discuss specific examples of how you've improved efficiency and accuracy in inbound and outbound logistics.
✨Tip Number 3
Prepare to demonstrate your analytical skills by discussing how you've used data to drive decisions in previous roles. Being able to present metrics and KPIs that you've successfully managed will set you apart.
✨Tip Number 4
Showcase your leadership abilities by sharing examples of how you've effectively managed teams in fast-paced environments. Emphasize your communication skills and how you've fostered collaboration across departments.
We think you need these skills to ace Senior Operations Manager - Mat Cover
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Pixi's brand values and mission. Highlight how your personal values align with their commitment to skincare and customer satisfaction in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in operations management, particularly in logistics and inventory control. Use specific metrics to demonstrate your impact in previous roles, such as improvements in delivery times or inventory accuracy.
Craft a Compelling Cover Letter: In your cover letter, express your passion for skincare and how your background makes you a perfect fit for the role. Mention any experience you have with managing teams and improving operational efficiency, as these are key responsibilities of the position.
Highlight Relevant Skills: Emphasize skills that are crucial for the role, such as proficiency in NetSuite, stock management, and reporting. Provide examples of how you've successfully used these skills in past positions to achieve results.
How to prepare for a job interview at Pixi Inc.
✨Show Your Passion for Skincare
Since Pixi is all about skincare and creating products that enhance natural beauty, make sure to express your passion for the industry. Share any personal experiences or insights you have about skincare trends and how they relate to the company's mission.
✨Demonstrate Your Operational Expertise
Highlight your experience in managing operations, particularly in logistics and inventory management. Be prepared to discuss specific examples of how you've improved processes or solved problems in previous roles, especially related to inbound and outbound movements.
✨Prepare for KPI Discussions
Since the role involves regular reporting on KPIs, familiarize yourself with key performance indicators relevant to operations management. Be ready to discuss how you've tracked and reported on KPIs in the past, and how you can apply that knowledge at Pixi.
✨Emphasize Team Management Skills
As you'll be managing a team, it's crucial to showcase your leadership abilities. Share examples of how you've successfully led teams, motivated staff, and ensured timely order fulfillment. Highlight your communication skills and how you foster collaboration within a team.
