At a Glance
- Tasks: Drive sales success through stock management, planning, and analysis with key accounts.
- Company: Join a dynamic team at a leading company in Central London.
- Benefits: Competitive salary, career growth, and the chance to work with top brands.
- Other info: On-site role in a vibrant city with opportunities for professional development.
- Why this job: Be a crucial part of a team that shapes revenue strategies and builds strong customer relationships.
- Qualifications: Experience in sales operations and strong analytical skills are essential.
The predicted salary is between 56700 - 69300 £ per year.
About The Role
Reporting to the Commercial Director – EMEA, the Sales Operations Manager – EMEA plays a pivotal role in ensuring that the Commercial Team in EMEA achieves its revenue goals through effective stock management, planning, forecasting, and analysis. These are executed both internally with Pixi teams and externally with Customer teams.
Key Responsibilities
- Internal – Partnering Directly With The Commercial Team
- Establishing product and volume forecasts to achieve monthly, quarterly, and annual sales goals.
- Confirming New Product Line volumes and timing, factoring in SKU expansion and NPD listings.
- Creating Seasonal and customer exclusive promotional activity managing necessary volume and timing for each event or promotion.
- Planning and assisting with stock management including product exits during key POG updates.
- Creating and managing a cohesive communication and planning process with the Operations team ensuring that product volumes, timings, and exits are transparently and proactively managed in a thorough manner including all variances to planned activity.
- Providing clear risks and upside opportunities on product availability.
- Ensuring that all appropriate data is monitored and updated in NetSuite and providing customer performance data as required for business updates, reviews, planning, and new customer set up.
- Acting as a cross-functional lead for new customer onboarding and internal commercial planning initiatives including initiating processes that align forecasting, operations, and commercial strategies.
- External – Partnering With Customer Teams
- In conjunction with the Commercial team, interfacing directly with Key Accounts including but not limited to Boots, M&S, Sephora, Douglas, and Sainsburys.
- Serving as a senior point of contact for operational and planning matters with Key Accounts, building trust-based relationships that support business growth.
- Responding in a timely manner to all emails sent to the Commercial team inbox.
- Becoming the subject matter expert for all customer portals including new line setups and all necessary troubleshooting.
- Focusing on building contact and partnerships with respective Key Account planning, forecasting, and item set up teams with the goal of securing aligned product flow volume forecasts and timing, promotional volumes and timing, product listing volumes (principally NPD), and product exit management.
- Partnering with the respective Key Account teams to eliminate volume and timing deviations but proactively alerting management to any such variances to plan, both positive and negative.
- Attending key customer review and planning meetings in person as needed and directed by Commercial leadership.
Additional Key Performance Indicators (KPIs)
Forecast Accuracy -
Sales Operations Manager - EMEA employer: Pixi Inc.
Pixi Inc. is an exceptional employer located in the vibrant Greater London area, offering a dynamic work culture that fosters creativity and collaboration. Employees benefit from comprehensive growth opportunities within the beauty retail sector, alongside a commitment to innovation and excellence in brand presentation. With a focus on employee well-being and a supportive team environment, Pixi Inc. stands out as a rewarding place for those passionate about making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Operations Manager - EMEA
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Operations Manager - EMEA at Pixi Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Pixi Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Operations Manager - EMEA. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Operations Manager - EMEA
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Pixi Inc.:When writing your cover letter, make sure to tailor your message specifically for Pixi Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Pixi Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Pixi Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Pixi Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Pixi Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
