At a Glance
- Tasks: Provide IT support, train users, and manage software and hardware.
- Company: Join Pixi, a leading skincare-first beauty brand in Central London.
- Benefits: Full-time role with a vibrant office culture and growth opportunities.
- Other info: Fast-paced environment with exciting challenges and potential for career advancement.
- Why this job: Be part of a dynamic team enhancing beauty through innovative tech solutions.
- Qualifications: Experience in IT support, strong communication, and multitasking skills.
The predicted salary is between 24300 - 29700 £ per year.
- IT Support Assistant
- On-site: Central London, UK (5 days in office)
- About Pixi
Pixi was created in 1999 and launched from our flagship boutique in Soho, London.
Since then, Pixi has built a loyal worldwide following through skincare-first beauty products that enhance natural radiance.
Founded by Petra Strand, Pixi combines innovative formulations with botanicals and beneficial ingredients designed for real women with busy lifestyles.
Our philosophy has always been simple: create multitasking, effortless beauty products that help women look like themselves—only better.
The Role
We are looking for an organised, proactive and detail-oriented IT Support Assistant to join the IT department, based in our London office.
Hours of Work
This is a full-time role based in our office located in Central London.
Key Responsibilities
- IT support for both software and hardware used by the Company in all its areas of business (e. g. office, stores, events, etc.).
- Training users on the software and hardware used.
- Development and maintenance of training manuals, FAQs and How-Tos.
- Setting up new starters with software, hardware and Microsoft accounts.
- Ongoing Microsoft 365 administration of areas in line with competency, experience and trust.
- Basic networking tasks such as cabling, connectivity and CCTV.
- Research IT solutions to various business challenges including the potential use of AI where appropriate.
- Development and expansion of database and Excel driven business systems including any required data manipulations.
- Any other non-IT tasks, as and when required by the Company.
- All other responsibilities as assigned.
Skills & Experience
- Prior experience as an IT assistant or similar role.
- Strong attention to detail with the ability to manage multiple projects simultaneously.
- Excellent communication skills.
- Comfortable working in a fast-paced environment with changing priorities.
- Calm under pressure with a proactive, solutions-focused mindset.
- Highly organised, self-motivated and ability to work with a structured approval process.
IT Support Assistant in London employer: Pixi Beauty
At Pixi Beauty, we pride ourselves on being a dynamic and innovative employer in the beauty industry, offering our Finance Coordinator a vibrant work culture that fosters creativity and collaboration. Our commitment to employee growth is evident through ongoing training opportunities and a supportive environment where your contributions are valued. Located in a fast-paced setting, you will enjoy the unique advantage of working with a globally recognized brand that encourages personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Assistant in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Pixi Beauty values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Pixi Beauty might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Pixi Beauty!
✨Direct Apply to Pixi Beauty
Let's not forget to apply directly through the Pixi Beauty website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Assistant in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Pixi Beauty.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Pixi Beauty. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Pixi Beauty
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
