Account Manager - UK in City of London

Pixability is the leading AI-driven technology company that empowers the world’s largest brands and their agencies to maximize the value of their video advertising across YouTube and CTV. Leveraging its proprietary technology platform and data, Pixability reduces wasted impressions on video campaigns by identifying contextually relevant, brand-suitable inventory and maximizes cost-efficient outcomes.

Our team is the heart of our culture. We value innovation, collaboration, and curiosity with a passion for getting things done. We strive to hire and cultivate the best employees and foster a diverse and inclusive culture of open communication and transparency. We are driven and hard-working, but also committed to having fun along the way with happy hours, team outings, and flexible paid time off.

The Role: Securing long-term business relationships with new and existing key customers is one of the major functions of the Account Manager role. In partnership with Sales, you’ll maximize the value of Pixability’s products to create actionable insights for our clients and often present those insights to clients. You will be a key partner with Sales to develop growth, renewal, and retention plans for existing clients. You’ll work with our Ad Operations team to manage the client onboarding process, developing a strong understanding of Pixability’s products and the ability to explain our solutions to internal and external stakeholders. You’ll monitor campaign performance and communicate opportunities to expand Pixability’s level of service for each client.

The Team: On the Customer Success team we love video, technology, and keeping up with trends across YouTube and CTV. Each member of the Customer Success Team contributes to making sure all of our customers are successful and each campaign exceeds customer expectations. We are smart, self-motivated, ambitious, and consistently strive to affect the outcome of our business, every day.

Who You Are: You love your customers and provide ongoing continuous support using any means necessary (telephone, email, standing meetings and video calls). Collaboration comes naturally to you. You understand the importance of partnering with internal teams and external clients to address and fulfill current and future customer needs. You are passionate about the social advertising industry, understand it, and know all the trends. You have a take-charge mentality and have no problem working in the gray. You have the ability to communicate complex data reports to customers with eloquence and ease. Most of all, you are a fun, outgoing individual with interpersonal skills and a strong work ethic.

What You Bring to the Party:

• 1-3 years as an Account Manager at a digital agency or AdTech company
• Experience with social media, particularly with YouTube and CTV
• Assertive, organized and detail-oriented
• Strong data analysis and reporting skills with a keen ability to distill data into clear and actionable takeaways
• Thrives in a fast-paced, self-starter environment with superior customer support skills managing Tier 1 brands
• Superior interpersonal and communication skills, particularly influencing and listening
• Confident and articulate presenter

Equal Employment Opportunity: As part of our dedication to the diversity of our workforce, Pixability is committed to Equal Employment Opportunity without regard for race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity or religion.