At a Glance
- Tasks: Support customers and sales teams in a dynamic, fast-paced environment.
- Company: Join a leading company in the Window Solutions sector with a focus on customer service.
- Benefits: Enjoy flexible hours, bonuses, health support, and training opportunities.
- Other info: Great career growth potential in a supportive and inclusive workplace.
- Why this job: Be the first point of contact for customers and make a real impact on their experience.
- Qualifications: Strong communication skills and a willingness to learn are key.
The predicted salary is between 30000 - 42000 £ per year.
Our client is seeking a Sales Coordinator to support their Window Solutions business within a busy, customer‑focused sales office. This is a key internal role, acting as the first point of contact for customers and supporting the wider sales function through order processing, customer liaison, and administrative support. The successful candidate will play an important part in ensuring excellent customer service standards while supporting commercial objectives.
Key Responsibilities
- Acting as the first point of contact for customers, handling enquiries and order processing
- Liaising with customers, manufacturing plants, and warehouses to ensure products are delivered accurately and on time
- Ensuring high levels of customer care and service standards are consistently met
- Providing administrative support to the internal and external sales teams
- Working closely with Credit Control to ensure customer accounts remain up to date
- Developing and maintaining relationships with new and existing customers via telephone
- Processing customer claims efficiently and professionally
- Supporting the Window Solutions sales strategy
- General office and sales administration duties
Candidate Profile
- Educated to a good general standard
- Confident and professional telephone manner with strong communication skills
- Highly organised, hardworking, and conscientious
- Able to work on own initiative as well as part of a team
- Comfortable working in a fast‑paced, customer‑orientated sales office environment
- Computer literate with good attention to detail
- Knowledge of construction or building products is advantageous but not essential, as full training will be provided
- Enthusiasm, reliability, and a willingness to learn are valued more than specific industry experience
What’s On Offer
- Core hours, flexitime, and time off in lieu
- Buying and selling holiday options
- Bonus scheme and sales incentive programme
- Employee benefits platform
- Electric vehicle salary sacrifice scheme
- Health and wellbeing support
- Health cash plans
- Occupational health services
- Employee Assistance Programme
- Free flu jabs
- Cycle to work scheme
- Enhanced maternity and paternity leave
- Internal Training Academy
- E‑learning opportunities
- Access to external training and supported education
- Long service awards
- Social culture and company events
Pivt Group LTD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other characteristic protected by law.
Sales Coordinator in Manchester employer: PIVT Group
Pivt Group LTD is an excellent employer, offering a supportive and rewarding working environment for the Sales Coordinator role within their dynamic Window Solutions business. With a strong focus on employee growth through comprehensive training opportunities and a flexible work culture, employees benefit from a range of perks including a bonus scheme, health and wellbeing support, and a vibrant social culture that fosters teamwork and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Coordinator in Manchester
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This will help you tailor your conversations and show genuine interest when you get that chance to chat with them.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Prepare a short introduction about yourself and your skills that relate to the Sales Coordinator role. Being able to communicate your value clearly can make a great first impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Sales Coordinator in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Sales Coordinator role. Highlight your customer service experience and any administrative skills that show you can handle a busy sales office.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your background makes you a great fit. Don’t forget to mention your enthusiasm for learning and working in a team!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure your written application showcases your strong communication skills. Keep it clear, concise, and professional – just like you would when speaking to a customer.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PIVT Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Coordinator role. Familiarise yourself with the key responsibilities like order processing and customer liaison. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Communication Skills
Since this role requires a confident and professional telephone manner, practice your communication skills. Think of examples where you've successfully handled customer enquiries or resolved issues. This will show that you can maintain high levels of customer care.
✨Be Organised and Ready to Multi-task
In a fast-paced sales office, being organised is crucial. Prepare to discuss how you manage multiple tasks and prioritise effectively. You might even want to bring a planner or notes to illustrate your organisational skills during the interview.
✨Demonstrate Your Enthusiasm to Learn
The company values enthusiasm and a willingness to learn over specific experience. Be ready to share instances where you’ve quickly picked up new skills or adapted to new environments. This will show that you’re a great fit for their supportive culture.
