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For Companies At a Glance
- Tasks: Lead strategic conversations and build strong client relationships to drive growth.
- Company: Join a dynamic agency focused on innovation and professional development.
- Benefits: Competitive salary, 25 days holiday, dog-friendly office, and continuous learning opportunities.
- Why this job: Make a real impact by shaping marketing strategies for ambitious clients.
- Qualifications: Strong agency experience and proven ability to deepen client relationships.
- Other info: Opportunity for career advancement in a rapidly expanding agency.
The predicted salary is between 40000 - 50000 ÂŁ per year.
This is a senior, visible, client-facing role sitting at the intersection of strategy, relationships and commercial growth. You’ll be regularly on-site with clients, embedded in their world, building strong relationships beyond the marketing team. You’ll shape direction, lead strategic conversations, and spot opportunities to grow both the impact of our work and the investment clients make in it. You’ll run workshops, lead reviews, present plans and pitch new ideas. You’ll also play a key role in strengthening and rebooting some relationships - bringing clarity, structure and strategic direction where it’s needed. This is not a “maintenance” role. It’s about leadership, influence and growth.
What You’ll Be Doing
- Leading strategy for a portfolio of clients
- Guiding clients on where marketing investment should go - and why
- Spotting opportunities to expand scope and value
- Building and presenting proposals and pitches
- Running workshops, planning sessions and performance reviews
- Turning business challenges into clear marketing direction
- Working closely with internal teams to ensure strong briefs and strategic clarity
About You
You’re likely coming from an agency environment and ready for something with more influence and ownership. A Senior Account Manager or Account Director looking for a more strategic and commercially focused role. You’ll bring:
- Strong agency experience
- Proven experience growing and deepening client relationships, particularly with owner-led or ambitious SMEs
- Confidence leading senior conversations and challenging constructively
- Experience pitching, writing proposals and contributing to new business
- Experience leading or mentoring a small team
- Strong commercial instinct - you naturally see opportunity
- The ability to bring structure and clarity into messy or evolving situations
You’re not fazed by complexity. In fact, you enjoy stepping into accounts that need direction, energy and a strategic reset.
Why Join Us
As part of our dynamic team, you'll have the opportunity to drive significant growth and professional development and chart a clear path for career advancement within our rapidly expanding agency.
Package
- Salary ÂŁ40,000 - ÂŁ50,000 OTE (Depending on experience)
- 25 days holiday allowance + bank holidays
- A day’s holiday accrued each year of service
- Paid day off for birthdays
- Dog-friendly office
- Team building events
- The Yard Coffee discount
- Continuous learning and growth opportunities (dedicated development days)
Senior Strategic Account Manager in Norwich employer: Pivotal
Contact Detail:
Pivotal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Strategic Account Manager in Norwich
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and client success stories. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Attend industry events, webinars, or even casual meet-ups. Building relationships with people in the field can open doors and give you insights that you won't find on job boards.
✨Tip Number 3
Practice your pitch! Whether it's presenting ideas or discussing strategies, being able to communicate clearly and confidently is key. Get feedback from friends or colleagues to refine your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Senior Strategic Account Manager in Norwich
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your strategic thinking skills. We want to see how you've shaped direction and led conversations in your previous roles. Use specific examples that demonstrate your ability to spot opportunities for growth.
Build Relationships in Your Writing: Since this role is all about client relationships, let us know how you've built strong connections in the past. Share stories that showcase your ability to engage with clients beyond just the marketing team. This will help us see your interpersonal skills in action.
Be Clear and Structured: We love clarity! Make sure your application is well-organised and easy to read. Use headings, bullet points, and concise language to convey your experience and achievements. This will reflect your ability to bring structure into complex situations.
Tailor Your Application: Don’t just send a generic application. Tailor it to our job description by using similar language and focusing on the skills we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team. Apply through our website for the best chance!
How to prepare for a job interview at Pivotal
✨Know Your Clients Inside Out
Before the interview, research the company’s key clients and their industries. Understand their challenges and how the role of Senior Strategic Account Manager can address these. This will help you demonstrate your ability to build strong relationships and provide strategic direction.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully led strategic conversations in the past. Be ready to discuss specific instances where you identified growth opportunities or turned challenges into actionable marketing strategies. This will highlight your leadership and influence skills.
✨Practice Your Pitching Skills
Since pitching is a crucial part of this role, practice presenting proposals and ideas clearly and confidently. You might even want to simulate a workshop scenario with a friend to refine your approach. This will show that you’re comfortable leading discussions and engaging clients.
✨Embrace Complexity and Change
Be prepared to discuss how you handle complex situations and bring clarity to evolving accounts. Share examples of how you've successfully navigated messy scenarios in the past, as this will demonstrate your ability to thrive in challenging environments and reset client relationships.
