At a Glance
- Tasks: Drive sales strategies and connect with clients in the clinical research field.
- Company: Join Pivotal, a leading contract research organisation in Europe.
- Benefits: Flexible work schedules, career growth resources, and ongoing training.
- Other info: Diverse and inclusive workplace with opportunities for international experience.
- Why this job: Make a real impact in medical science while developing your professional skills.
- Qualifications: 8+ years of sales experience in CROs and strong communication skills.
The predicted salary is between 70000 - 90000 £ per year.
Pivotal is excited to expand our team and we are looking for an experienced, highly motivated Associate Director Business Development or Director who shares our vision of providing clinical research excellence. Joining Pivotal means that you will enjoy being a member of one of the leading full‑service contract research organizations in Europe with a very solid reputation. This role promises to gain direct experience with our clients and offer career growth and professional development within a scientific and data‑driven company. You’ll have the opportunity to put your passion into working in an environment designed to help you gain experience in a wide variety of therapeutic areas.
Why Pivotal: We are passionate and fully committed to medical science while using technology to make a positive impact. We provide an exceptional experience. We take care of our employees, and we ensure everyone receives permanent mentoring and training and a push to always take one step further as well as untold international experience that will help you grow and will accompany all your life. We are continuously building the company, bringing together diversity of thoughts, backgrounds, cultures, and perspectives, being able to create a place where everyone feels like they belong.
Your responsibilities will include:
- Support the design and implementation of the sales strategy plan.
- Perform market analysis to identify trends.
- Perform market analysis identifying potential clients and define strategy to approach them (channel, responsible person, etc.).
- Maintain general knowledge of all Pivotal services, develop and lead sales presentation and marketing messages.
- Sourced and closed new clients through referrals, cold calling, networking, and other means (conference/trade shows planning and attendance, regional organisations, etc.).
- Leverage potential new business opportunities within existing clients.
- Analyze potential opportunities and develop sales plans for each target account.
- Ensure appropriate strategy/solution is proposed to clients.
- Serve as first and principal point of contact with prospects and existing clients.
- Support the coordination of the proposals team, develop and provide oversight on the development of RFIs, RFPs and bid defences.
- Review full RFP and Bid defence materials prior to CEO or SVP CD sign‑off.
- Coordinate, manage and lead sales initiatives and activities including external parties to ensure alignment.
- Monitor client satisfaction by communicating regularly with clients and proactively resolve clients’ issues.
- Participate in monthly sales review meetings.
- Update CRM reporting tool (existing clients, bids and potential clients) and prepare monthly sales activity report including client‑segmentation and assessment.
Required profile:
- University degree highly recommended.
- Greater than 8 years of sales experience in CROs is a must.
- Proven track record at mid- and high-level contacts.
- Excellent business/industry awareness and a thorough understanding of industry trends and impact on the business.
- High customer obsession skills, works relentlessly towards optimal client experience and satisfaction.
- Ability to continuously earn trust by influencing others internally and externally.
- Ability to deliver results while working on multiple assignments and ability to meet demanding deadlines and expectations in a changing environment.
- Ability to creatively solve problems and generate new ideas.
- Advanced analytics for assessing and interpreting pipeline management data and for reviewing budgets.
- Excellent oral and communication skills.
- Effective communication with colleagues, managers and clients.
- Digital process oriented and experience with CRMs is desirable.
- Language skills: English a must and other languages desirable.
What You Can Expect:
- Career growth resources and flexible work schedules.
- Training to enhance therapeutic knowledge.
- Exposure to dynamic work environments and new experiences.
Commitment to Equal Opportunity: At Pivotal, we believe that diversity and inclusion are essential to the success of our team. We are committed to providing equal employment opportunities to all candidates, regardless of race, gender, sexual orientation, disability, or any other characteristic.
Associate Director Business Development/ Director employer: Pivotal
Pivotal is an excellent employer that fosters a collaborative work environment in Norwich, where you can thrive as a Digital Account Manager. With a focus on employee growth and satisfaction, we offer competitive salaries, generous leave policies including a day off for your birthday, and unique perks like a dog-friendly office. Join us to build strong client relationships while enjoying meaningful development opportunities in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director Business Development/ Director
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks at conferences, trade shows, or even local meetups. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Don’t just apply; engage! When you find a role that excites you, reach out to current employees on LinkedIn. Ask them about their experiences at Pivotal and show your genuine interest in the company culture.
✨Tip Number 3
Prepare for interviews by researching Pivotal’s recent projects and achievements. Tailor your responses to highlight how your skills can contribute to their mission of clinical research excellence.
✨Tip Number 4
Keep your CRM skills sharp! Familiarise yourself with the tools used in the industry, as this will not only boost your confidence but also show potential employers that you’re ready to hit the ground running.
We think you need these skills to ace Associate Director Business Development/ Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Associate Director Business Development or Director. Highlight your relevant experience in CROs and showcase your sales achievements. We want to see how you can bring value to Pivotal!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for clinical research and how your skills align with our vision at Pivotal. Let us know why you’re excited about this opportunity and how you can contribute to our team.
Showcase Your Market Knowledge:In your application, demonstrate your understanding of market trends and client needs in the CRO industry. We love candidates who can identify opportunities and propose innovative strategies, so don’t hold back on sharing your insights!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Pivotal!
How to prepare for a job interview at Pivotal
✨Know Your Market
Before the interview, dive deep into the clinical research landscape. Understand current trends, key players, and potential clients in the CRO space. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to Pivotal's sales strategy.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your sales achievements, particularly in CROs. Be ready to discuss how you've successfully sourced and closed new clients, as well as how you've maintained relationships with existing ones. This will demonstrate your capability and fit for the role.
✨Emphasise Client Satisfaction
Pivotal values high customer obsession skills, so come prepared to discuss how you've ensured client satisfaction in previous positions. Share stories about how you've proactively resolved issues and maintained communication with clients to build trust and loyalty.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving abilities. Think of scenarios where you've creatively tackled challenges or generated new ideas in a sales context. This will showcase your ability to adapt and thrive in a dynamic environment, which is crucial for success at Pivotal.
