At a Glance
- Tasks: Lead operations for elderly care homes and shape future supported living services.
- Company: Established care group expanding into the Northeast with a focus on quality care.
- Benefits: Competitive salary up to £70,000, permanent role, and comprehensive benefits package.
- Other info: Strategic role with opportunities for professional growth and community impact.
- Why this job: Make a real difference in elderly care while influencing future service developments.
- Qualifications: Proven experience in multi-site care home management and strong leadership skills.
Our client, a well-established care group, is expanding into the Northeast and seeks an experienced Operations Manager to oversee their elderly residential care homes in the Newcastle and Northumberland area and beyond. Focusing on operational excellence, regulatory compliance, and quality care, this is a key Head of Operations hire to spearhead the organisation's growth in the region.
About the Role
As Northeast Head of Operations, you'll primarily manage a group of elderly care homes to high standards. The Head of Operations will also contribute to future plans for supported living services, drawing on the group's national expertise.
Key responsibilities for the Regional Operations Manager Include:
- Strong operational leadership across multiple Northeast homes
- Regulatory compliance, quality care, financial performance
- Stakeholder relationships - local commissioners, authorities
- Contributing to future supported living development plans
- Monitoring occupancy, CQC ratings, staffing, budgets
- Line managing and developing Registered Managers and teams
- Reporting operational performance to senior leadership
- Representing the organisation to Northeast partners
Skills and Experience required for this Regional Operations Manager role:
- Proven multi-site care home operations management experience
- Significant elderly residential care background
- Learning disabilities and supported living exposure beneficial
- Success with Northeast commissioners and authorities
- In-depth CQC understanding, commitment to quality
- Excellent leadership, Registered Manager development skills
- Interest in future supported living development
- Strong financial, occupancy and budget management acumen
- Northeast based, ideally around Newcastle
Package and Benefits for the Regional Operations Manager role:
- Highly competitive salary up to £70,000 per annum
- Permanent, full-time Regional Operations Management role with strategic influence
- Shape the group's Northeast elderly care operations
- Contribute to future regional supported living plans
- Comprehensive benefits package
To Apply for this Head of Operations Role
This Head of Operations role is handled exclusively by Pivotal People Care. Applications are welcome until the right Head of Operations candidate is found.
Regional Head of Operations - Care Homes and Supported Living employer: PIVOTAL PEOPLE
Join a well-established care group that is committed to operational excellence and quality care in the Northeast. As the Regional Head of Operations, you will benefit from a highly competitive salary, a comprehensive benefits package, and the opportunity to shape the future of elderly care and supported living services in the region. With a strong focus on employee development and a collaborative work culture, this role offers meaningful and rewarding employment for those passionate about making a difference in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Head of Operations - Care Homes and Supported Living
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those in the Northeast. Attend local events or join online forums to meet people who can give you insights or even refer you to opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to quality care and regulatory compliance, as these are key in the role of Regional Head of Operations. Tailor your answers to show how your experience aligns with their goals.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've developed teams and managed multiple sites effectively. Highlight your successes with occupancy rates and CQC ratings to demonstrate your operational excellence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regional Head of Operations - Care Homes and Supported Living
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the specific skills and experiences mentioned in the job description. Highlight your multi-site management experience and any relevant achievements in elderly care to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our mission at StudySmarter. Be genuine and let your personality come through.
Showcase Your Leadership Skills:As a Regional Head of Operations, strong leadership is key. In your application, share examples of how you've successfully managed teams and improved operational performance in previous roles. We love to see results!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at PIVOTAL PEOPLE
✨Know Your Stuff
Make sure you brush up on the specifics of elderly residential care and supported living services. Understand the regulatory landscape, especially CQC standards, as this will show your commitment to quality care and operational excellence.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in managing multiple care homes and developing Registered Managers. Be ready to discuss how you've successfully led teams and improved operational performance in previous roles.
✨Understand the Local Landscape
Familiarise yourself with the Northeast region's specific challenges and opportunities in care. Knowing about local commissioners and authorities will help you demonstrate your ability to build strong stakeholder relationships.
✨Have a Vision for the Future
Think about how you can contribute to the group's future supported living development plans. Be prepared to share your ideas on how to enhance service delivery and occupancy rates while maintaining financial performance.
