At a Glance
- Tasks: Lead and shape a new supported living service for adults with autism.
- Company: Pivotal People, dedicated to creating impactful support services.
- Benefits: Competitive salary, 23 days holiday, life insurance, and local support.
- Other info: Exciting opportunity to lead from the front in a dynamic environment.
- Why this job: Make a real difference in someone's life while building a supportive team.
- Qualifications: Experience in supported living and understanding of complex autism.
Location: Eastbourne, BN21, East Sussex, UK
Salary: Up to £50,000 DOE
Employment Type: Full-time, permanent, 40 hours per week
Start Date: May/June 2026 or as soon as possible
Closing Date: 10/05/2026 (rolling interviews, may close earlier)
Exciting Opportunity for a Supported Living Service Manager – New Autism Service in Eastbourne
Pivotal People is exclusively recruiting a Service Manager for a brand-new supported living service for adults with autism in Eastbourne. This is a ground-up role where you will shape the supported living service from day one, building your team and setting the culture. If you are a steady Service Manager with complex autism expertise who wants the autonomy to do supported living right, this is the role for you.
About the Service Manager Role
Our client is setting up a bespoke supported living service tailored to one young person with autism (PDA features) and moderate learning disabilities. As the Service Manager, you will lead the final setup phase, ensuring routines and spaces meet the individual’s supported living needs.
Key Responsibilities of the Supported Living Service Manager
- Lead and mentor staff in this supported living service
- Ensure high-intensity support: 3:1 transitioning to 2:1
- Manage two waking night staff – no sleep-ins for the Service Manager
- Provide hands-on leadership, working alongside your supported living team
Skills and Experience Required for this Service Manager Role
- Proven experience as a Supported Living Service Manager with complex autism and PDA understanding
- Ability to stay calm in challenges, focus team on the person
- Sees behaviour as communication, reacts with sense and kindness
- Experienced supported living practitioner (Deputy or Service Manager) who leads from the front
- Confidence to work directly with the individual when situations demand
Package and Remuneration for the Service Manager
- Salary up to £48,000 per annum + discretionary bonus
- 23 days holiday + bank holidays
- Life insurance
- Local and area support, local HQ
If you want a supported living Service Manager post with real autonomy to build a service right, let’s talk. All offers subject to references and DBS. Apply with your CV or call Mike Tait at Pivotal People Care.
Supported Living Service Manager in Eastbourne employer: PIVOTAL PEOPLE
Pivotal People offers an exceptional opportunity for a Supported Living Service Manager in Eastbourne, where you will have the unique chance to shape a new autism service from the ground up. With a supportive work culture that prioritises employee growth and autonomy, you will lead a dedicated team while enjoying competitive benefits such as a generous salary, 23 days of holiday, and life insurance. Join us in making a meaningful impact in the lives of individuals with complex needs in a vibrant coastal community.
StudySmarter Expert Advice🤫
We think this is how you could land Supported Living Service Manager in Eastbourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the supported living sector, especially those who have experience with autism services. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to supported living and autism. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and how you handle challenges in this field.
✨Tip Number 3
Showcase your passion! When you get the chance to meet potential employers, share your vision for a supported living service. Talk about how you would create a positive culture and support individuals with autism effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our mission in supporting individuals with complex needs.
We think you need these skills to ace Supported Living Service Manager in Eastbourne
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Supported Living Service Manager. Highlight your experience with complex autism and how you've led teams in similar settings. We want to see how you can bring your unique skills to our new service!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about supported living and how you plan to shape our new service. Be genuine and let your personality come through – we love to see that!
Showcase Relevant Experience:When detailing your experience, focus on specific examples that demonstrate your ability to manage complex needs and lead a team. We’re looking for someone who can stay calm under pressure and react with kindness, so share those stories!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at PIVOTAL PEOPLE
✨Know Your Stuff
Make sure you brush up on your knowledge about autism and supported living services. Familiarise yourself with the specific needs of individuals with PDA features and moderate learning disabilities. This will show that you're not just qualified, but genuinely passionate about making a difference.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you plan to mentor your team. Think of examples where you've successfully led a team in challenging situations, especially in supported living environments. This will help demonstrate your hands-on leadership skills.
✨Emphasise Communication Skills
Since behaviour is communication, be ready to talk about how you interpret and respond to different behaviours. Share specific instances where your calmness and kindness made a positive impact on an individual's experience. This will highlight your ability to stay focused on the person.
✨Ask Insightful Questions
Prepare thoughtful questions about the service's vision and culture. Inquire about the support systems in place for staff and how they envision the service evolving. This shows your interest in shaping the service and your commitment to creating a positive environment.
