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- Tasks: Coordinate new complex care packages and ensure seamless delivery for clients.
- Company: Fast-growing complex care provider in the heart of London Bridge.
- Benefits: Competitive salary, hybrid working, and professional development opportunities.
- Other info: Join a compassionate team with excellent career growth potential.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in care coordination and strong communication skills required.
Location: London Bridge, London, SE1, UK (Hybrid – 1 day home, 4 days office)
Salary: Up to £32,000 depending on experience
Contract: Full Time, Permanent, 37.5 hrs a week, some on-call rota responsibilities
Exciting Complex Care Mobilisation Coordinator Role in London SE1. Join our fast-growing complex care provider as a Complex Care Mobilisation Coordinator based in the heart of London Bridge (SE1). In this key role, you'll coordinate the onboarding of new complex care packages, liaising with clients, families, and internal teams to ensure seamless care delivery. If you're an excellent communicator with a passion for making a difference, this is your opportunity to join a supportive, values-driven team.
About the Complex Care Mobilisation Coordinator Role: As a Complex Care Mobilisation Coordinator, you'll work closely with our Clinical, Recruitment, and Coordination teams to mobilise new care packages efficiently and effectively. This involves scheduling assessments, assigning care staff, preparing rotas, and maintaining compliance records. You'll be the key point of contact for clients, families, and commissioners, providing updates and escalating issues as needed.
Key Responsibilities:
- Coordinate new complex care package mobilisation under senior guidance
- Communicate effectively with clients, families, commissioners, and internal teams
- Schedule client assessments in partnership with the Clinical Team
- Work with Recruitment and Coordination to assign care staff
- Create staff profiles, arrange introductions, and prepare initial rotas
- Maintain mobilisation records in care management systems
- Ensure compliance with CQC guidelines and company policies
- Provide updates to stakeholders, escalating issues as needed
- Hand over care packages smoothly to the long-term care team
Skills and Experience Required:
- Experience in care coordination, administration, or mobilisation
- Knowledge of complex care and CQC standards
- Strong communication and relationship-building skills
- Excellent time management and attention to detail
- Proficiency in Microsoft Office and rostering systems
- NVQ Level 2+ in Health & Social Care (or equivalent)
Benefits and Working Environment:
- Competitive salary of up to £32,000 depending on experience
- Hybrid working: 1 home day, 4 office-based in London Bridge (SE1)
- Professional development: Training and career growth opportunities
- Supportive culture: Join a values-driven, compassionate team
If you're a skilled communicator with experience in care coordination and a passion for delivering person-centred care, we want to hear from you. Click "Apply Now" to submit your CV and cover letter explaining why you're the ideal candidate for this exciting opportunity in London SE1.
Care Mobilisation Coordinator employer: PIVOTAL PEOPLE
Contact Detail:
PIVOTAL PEOPLE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Mobilisation Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the care sector, especially those who work in complex care. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about your past experiences and how they relate to the role of a Care Mobilisation Coordinator. We want you to shine!
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experience. Remember, as a Care Mobilisation Coordinator, you'll need to liaise with clients and teams, so let your personality and passion come through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our values-driven team.
We think you need these skills to ace Care Mobilisation Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in care coordination and administration. We want to see how your skills align with the role of a Complex Care Mobilisation Coordinator, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about complex care and how your communication skills can make a difference. Remember, we love a personal touch, so let your personality come through!
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any rostering systems you’ve used. We’re looking for someone who can manage time effectively and pay attention to detail, so highlight those skills in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at PIVOTAL PEOPLE
✨Know Your Care Standards
Familiarise yourself with CQC guidelines and complex care standards. Being able to discuss these during your interview will show that you understand the importance of compliance and quality in care delivery.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated with clients, families, or internal teams in previous roles. Highlighting your relationship-building skills will demonstrate your fit for this role as a key point of contact.
✨Demonstrate Time Management
Think of specific instances where you successfully managed multiple tasks or deadlines. This role requires excellent time management, so be ready to share how you prioritise and organise your workload.
✨Be Ready to Discuss Technology
Brush up on your proficiency with Microsoft Office and any rostering systems you've used. Be prepared to discuss how you've utilised technology to streamline processes in care coordination.