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- Tasks: Build relationships and drive customer success with innovative cloud solutions.
- Company: Join a leading cloud-based business process automation provider.
- Benefits: Competitive salary, OTE up to £115K, and opportunities for travel.
- Other info: Dynamic role with opportunities for growth and travel.
- Why this job: Make an impact by transforming businesses through automation and technology.
- Qualifications: 3–5+ years in a technical role with enterprise software experience.
The predicted salary is between 80000 - 120000 £ per year.
Pivotal Partners is exclusively partnered to scale a leading cloud-based business process automation provider which helps modern enterprises excel in the digital age by automating their IT, finance and general business processes.
Location: United Kingdom
Salary: £100K - £115K OTE
Customer Success & Adoption
- Build trusted relationships with technical and executive stakeholders.
- Lead health checks, workshops, and reviews to drive adoption and retention.
- Identify risk early and execute clear get-well plans.
- Align platform capabilities to customer architecture and business outcomes.
- Act as the primary technical and strategic contact.
Expansion & Solutioning
- Partner with Account Executives to drive account expansion.
- Deliver high-impact demos, technical presentations, and walkthroughs.
- Run evaluations and proofs-of-concept to validate new use cases and ROI.
- Translate business challenges into scalable automation solutions.
Technical Leadership
- Own technical escalations and coordinate cross-functional delivery.
- Manage multiple customer initiatives and priorities.
- Troubleshoot complex technical issues at a high level.
- Represent the customer internally with structured feedback.
Your Experience
- 3–5+ years in a customer-facing technical role (SE, TAM, Consulting, CSE).
- Enterprise software experience (cloud, ERP, databases, integrations).
- ERP knowledge required; SAP experience a plus.
- Java, ABAP, SQL, or similar preferred; AI/LLM exposure a plus.
- Strong communicator with technical and executive audiences.
- Comfortable managing multiple initiatives; willing to travel ~20–40%.
Looking forward to hearing from you!
Solutions Engineer/ Technical Account Manager in Hull employer: Pivotal Partners
Contact Detail:
Pivotal Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer/ Technical Account Manager in Hull
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their challenges and think about how you can provide solutions. This will help you stand out as someone who’s genuinely interested and ready to contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Solutions Engineer or Technical Account Manager. Highlight your technical skills and customer success stories to show you’re the perfect fit.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Solutions Engineer/ Technical Account Manager in Hull
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Solutions Engineer/Technical Account Manager. Highlight your experience in customer-facing technical roles and any relevant software knowledge, especially ERP and cloud technologies.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've built relationships with stakeholders and driven adoption in previous roles. We love a good story!
Showcase Your Technical Skills: Don’t shy away from showcasing your technical expertise! Mention your experience with Java, SQL, or any other relevant technologies. We want to see how you can translate complex challenges into scalable solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pivotal Partners
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around ERP systems and cloud solutions. Be ready to discuss your experience with Java, ABAP, SQL, or any relevant technologies. This will show that you can handle the technical aspects of the role.
✨Showcase Your Customer Success Skills
Prepare examples of how you've built relationships with clients and driven adoption in previous roles. Think about specific instances where you identified risks and executed plans to improve customer satisfaction. This will demonstrate your ability to align with the company's focus on customer success.
✨Practice Your Presentation Skills
Since delivering demos and technical presentations is key for this role, practice explaining complex concepts in a simple way. You might even want to prepare a mini demo or walkthrough to showcase your presentation style and technical knowledge during the interview.
✨Be Ready for Problem-Solving Scenarios
Expect to tackle some hypothetical technical issues during the interview. Think through how you would troubleshoot complex problems and manage multiple initiatives. This will highlight your critical thinking and prioritisation skills, which are essential for a Solutions Engineer/Technical Account Manager.