At a Glance
- Tasks: Manage client relationships and develop ecommerce strategies using data insights.
- Company: Fast-growing global commerce tech business with a focus on innovation.
- Benefits: Competitive salary, performance bonuses, and opportunities for career growth.
- Other info: Collaborative culture with genuine autonomy and central London office.
- Why this job: Join a dynamic team and work with major global brands in an entrepreneurial environment.
- Qualifications: Experience in client management, ecommerce, and data analysis.
The predicted salary is between 47250 - 57750 £ per year.
- Ecommerce & Media Strategy – Account Manager / Senior Manager
- London | Permanent
Our client is a fast-growing, profitable global commerce technology business operating at the intersection of Retail Media, Ecommerce, Data and AI.
Backed by leading global investors, the business combines proprietary technology with strategic consultancy, helping some of the world’s largest consumer brands understand, optimise and grow their ecommerce and retail media performance.
The Opportunity
Join a growing London team as they continue to expand across Europe.
Own and develop relationships with major international brands, using ecommerce, media and competitive data to help clients understand performance, identify opportunities and make better commercial decisions.
You’ll work across proprietary commerce technology and media platforms, connecting ecommerce and category intelligence with media performance to provide clients with a much broader view of what is driving growth.
Take genuine ownership of your clients in an entrepreneurial environment where you’ll have the autonomy to develop strategy, challenge thinking and identify opportunities for growth.
We’re hiring at both Account Manager and Senior Manager level, so we're open to different levels of experience.
Responsibilities
- Client Strategy & Ownership
- Own day-to-day relationships with a portfolio of international clients.
- Build trusted relationships with client stakeholders and become a strategic partner to their businesses.
- Understand clients’ wider ecommerce and commercial objectives rather than looking at individual channels in isolation.
- Present insights, recommendations and strategic opportunities to client stakeholders.
- Identify opportunities to improve, expand and grow client relationships.
- Data, Ecommerce & Insights
- Analyse ecommerce, media, category and competitive data to uncover meaningful insights.
- Translate complex datasets into clear commercial recommendations.
- Build compelling presentations, forecasts and client stories.
- Use data to identify performance opportunities, risks and areas for growth.
- Help clients understand the wider commercial impact of their ecommerce and media activity.
- Media Strategy
- Support the development and delivery of media strategies across ecommerce and digital channels.
- Work across retail media, paid search, DSP/programmatic and other relevant media platforms.
- Understand how media strategy translates into execution and performance.
- Partner closely with colleagues across media and ecommerce to develop joined-up client strategies.
- Senior Manager Level
- Take full ownership of more complex strategic client relationships.
- Consult confidently with senior client stakeholders.
- Own client health, satisfaction and senior strategic conversations.
- Identify commercial growth, expansion and upsell opportunities.
- Mentor and support more junior members of the team.
- Help shape wider account strategy while remaining comfortable getting hands-on when required.
Your Profile
- Strong client-facing and stakeholder management experience.
- Highly analytical and comfortable turning data into insights, recommendations and compelling presentations.
- Experience across ecommerce, digital media, retail media, consumer insights or a related environment.
- Some genuine media experience or exposure, whether across retail media, paid search, programmatic/DSP, social or broader digital media.
- Commercially minded with an interest in understanding the wider client and business challenge.
- Collaborative, proactive and comfortable operating with significant autonomy.
- Comfortable taking ownership beyond a narrowly defined job description.
- Experience within Amazon or Retail Media is advantageous but absolutely not essential.
- Open to candidates from agencies, ecommerce and data consultancies, consumer insights businesses, retailers, technology businesses and other relevant environments.
We're particularly interested in people who enjoy combining data and analytics with client consultancy and want a broader role spanning ecommerce, media and commercial strategy.
- What’s On Offer
- Competitive salary, depending on experience and level.
- Annual performance-related bonus.
- Opportunity to work with major global consumer brands across multiple international markets.
- Exposure to proprietary commerce, retail media, data and AI technology.
- Genuine autonomy and client ownership.
- Opportunity to develop broader commercial and strategic responsibilities.
- Clear opportunity to progress as the European team continues to grow.
- Entrepreneurial, collaborative London environment.
- Central London office, 4 days per week.
How to Apply
For a confidential discussion about the opportunity, please contact Noel at Pivotal on email .
Pivotal is an equal opportunities employer.
We encourage applications regardless of race, ethnicity, religion, gender, sexual orientation, disability, age, or any other protected status.
Ecommerce & Media Strategy – Account Manager / Senior Manager in Slough employer: Pivotal London
Join a dynamic and innovative advertising technology company in London, where your expertise in media planning will be valued and nurtured. With a strong focus on employee development and a collaborative work culture, you'll have the opportunity to lead high-profile campaigns while mentoring junior team members. Enjoy the benefits of a hybrid working model, competitive salary, and the chance to work with cutting-edge technologies in a fast-paced environment that prioritises growth and excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce & Media Strategy – Account Manager / Senior Manager in Slough
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Pivotal London are looking for when hiring for a Ecommerce & Media Strategy – Account Manager / Senior Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Pivotal London for the Ecommerce & Media Strategy – Account Manager / Senior Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Pivotal London as a Ecommerce & Media Strategy – Account Manager / Senior Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Pivotal London’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce & Media Strategy – Account Manager / Senior Manager.
We think you need these skills to ace Ecommerce & Media Strategy – Account Manager / Senior Manager in Slough
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Pivotal London, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Pivotal London's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Pivotal London. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Pivotal London
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Pivotal London uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Pivotal London. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
