At a Glance
- Tasks: Drive onsite merchandising strategy and optimise ecommerce performance for a fast-growing retailer.
- Company: Join one of the UK's fastest-growing home and lifestyle ecommerce retailers.
- Benefits: Competitive salary, dynamic work environment, and opportunities for career progression.
- Other info: Collaborate with diverse teams and enjoy a visible role with genuine ownership.
- Why this job: Make a real impact on revenue and customer experience in a high-growth ecommerce setting.
- Qualifications: Experience in ecommerce merchandising and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
Our client is one of the UK’s fastest-growing home and lifestyle ecommerce retailers, operating at significant scale across digital, ecommerce and online retail. With a rapidly expanding product range spanning bedding, curtains, furnishings, rugs and furniture, the business continues to invest heavily in ecommerce performance, customer experience and onsite optimisation.
As part of their continued growth, they are now looking to hire a Senior Ecommerce Merchandiser to help drive onsite performance, category growth and merchandising strategy across their ecommerce platform.
The Opportunity- Take ownership of onsite merchandising strategy across a fast-growing ecommerce business
- Play a key role in driving revenue, conversion rate and average order value through onsite optimisation
- Operate within a highly entrepreneurial and fast-paced ecommerce environment
- Work closely with Buying, Merchandising, Ecommerce and Marketing teams to influence commercial performance
- Lead the optimisation of onsite merchandising tools, search functionality, navigation and product discovery
- Drive category performance through data‑led decision making and customer insight
- Support the development of merchandising frameworks, personalisation strategies and recommendation engines
- Join a business heavily investing in ecommerce growth, technology and customer experience
- Operate in a visible, high‑impact role with genuine ownership and progression opportunities
- Own onsite merchandising strategy across product categories to maximise revenue, conversion rate and AOV
- Monitor category and product performance, identifying opportunities for growth and optimisation
- Work closely with Buying and Merchandising teams to translate range plans and commercial priorities into onsite execution
- Manage and optimise onsite merchandising tools including search, navigation, personalisation and recommendation platforms
- Develop merchandising rules, testing frameworks and optimisation strategies to improve performance
- Ensure category structures and customer journeys reflect customer behaviour and maximise conversion opportunities
- Use performance data and customer insights to influence product placement, category strategy and range planning
- Support onsite activations, campaigns and product launches across key trading periods
- Collaborate with CRM, Paid Media and Organic teams to align product priorities with marketing activity
- Produce regular reporting and insights around category performance, customer behaviour and ecommerce trading trends
- Experience within Ecommerce Merchandising, Online Merchandising, Digital Merchandising or Ecommerce Trading roles
- Strong understanding of onsite merchandising, product discovery and ecommerce customer journeys
- Experience managing category performance, conversion rate optimisation and trading performance metrics
- Hands‑on experience using merchandising tools such as Nosto, Klevu, Algolia, Bloomreach or similar platforms
- Commercially minded with experience working towards revenue, AOV, conversion rate and margin objectives
- Strong analytical skills with the ability to turn data and customer insight into actionable recommendations
- Experience working closely with Buying, Merchandising, Ecommerce and Marketing stakeholders
- Comfortable operating within fast‑paced, high‑growth ecommerce or retail environments
- Proactive, organised and highly detail‑oriented
- Experience with Magento, Google Analytics and ecommerce merchandising technologies would be advantageous
To apply for this outstanding opportunity, please contact Daniel Haymes at Pivotal for a confidential discussion on 07442871117 or email daniel@pivotallondon.co.uk.
Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.
Senior Ecommerce Merchandiser employer: Pivotal London
As one of the UK’s fastest-growing home and lifestyle ecommerce retailers, our client offers a dynamic and entrepreneurial work environment that fosters innovation and collaboration. Employees benefit from significant investment in ecommerce technology and customer experience, alongside ample opportunities for professional growth and development within a high-impact role. Join a team that values creativity and data-driven decision-making, where your contributions directly influence the company's success and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Ecommerce Merchandiser
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Pivotal London are looking for when hiring for a Senior Ecommerce Merchandiser.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Pivotal London for the Senior Ecommerce Merchandiser, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Pivotal London as a Senior Ecommerce Merchandiser, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Pivotal London’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Senior Ecommerce Merchandiser.
We think you need these skills to ace Senior Ecommerce Merchandiser
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Pivotal London, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Pivotal London's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Pivotal London. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Pivotal London
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Pivotal London uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Pivotal London. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
