Head of Growth or Growth Lead in London

Our client is a high-growth, independent powerhouse that has tripled in size annually by dismantling the traditional "siloed" agency model. Founded by in-house practitioners who have scaled iconic D2C brands, they act as a deeply integrated growth function for startups and scale-ups, solving fundamental business problems from conversion rate diagnosis to international market launches.

The Opportunity

• Fractional Head of Growth: Move away from "account management" to act as a lead strategist for 4–5 exciting brands, identifying why businesses hit "glass ceilings".
• AI-Native Innovation: Join an agency at the forefront of the AI transition, implementing advanced tools across experimentation and creative processes to automate routine tasks.
• The "Anti-Agency" DNA: Work in an environment that specifically avoids "career agency" tropes, instead hiring in-house experts who speak the language of brand founders.
• Scientific Rigour: Drive growth through a highly structured, data-backed approach to experimentation, supported by an in-house studio producing up to 500 ads per week.

Responsibilities

• Holistic Diagnosis: Look beyond ad spend to solve growth hurdles across the entire business, including UX, app functionality, and customer feedback.
• Strategic Leadership: Define growth journeys and manage massive surges in national visibility, such as preparing brands for Dragon’s Den appearances.
• Internal Collaboration: Partner with a dedicated execution layer of Growth Managers while accessing an in-house team of data engineers and creative strategists.
• High-Impact Execution: Lead high-level experimentation and launch brands into new global markets using a "trusted advisor" model.

Your Profile

• In-House Pedigree: You are a seasoned practitioner with a background in scaling D2C brands; you understand how to speak to founders and real-world business problems.
• Experience on META: Deep experience scaling paid social accounts profitably, from smaller budgets to significant spend. META is the path to growth for many of their brands.
• Channel Mix: Working experience in at least one other channel: paid search, CRO, affiliates, SEO.
• Strategic Generalist: You possess the ability to "zoom out" for long-term roadmapping and "zoom in" to diagnose technical conversion issues.
• Entrepreneurial Mindset: You thrive in a "player-coach" environment and are excited by the prospect of solving complex problems for multiple brands simultaneously.
• AI-Curious: You are ready to embrace an AI-native operational model to focus your expertise on high-level strategy and experimentation.

The Offer

• Work-Life Balance: A genuine "no-overtime" culture with core hours of 9:30 AM – 4:30 PM and a 2-week "work from anywhere" allowance.
• Generous Leave: 28 days holiday plus bank holidays, including a closed office between Christmas and New Year.
• Investment in You: A £1,500 tech budget, quarterly wellness allowance, and a dedicated annual company offsite in France.
• Social Culture: Monthly socials, regular team lunches, and vibrant summer and Christmas parties.

Please read this before applying: You must have in-house D2C experience within scale-ups and start-ups to be considered for this role. You MUST have experience on META. The team work best through in-person collaboration with one another and with their clients. 4 days a week onsite is non-negotiable. You must be able to start in May. You must have RTW in the UK.

How to apply

To apply for this outstanding opportunity, please contact Nusrat at Pivotal for a confidential discussion.

Pivotal is an equal opportunities employer and we encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation, and any other protected status as required by applicable law.