Global DTC CRM & Retention Lead — Hybrid London
Global DTC CRM & Retention Lead — Hybrid London

Global DTC CRM & Retention Lead — Hybrid London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global CRM campaigns and boost customer engagement and retention.
  • Company: Dynamic consumer business with a focus on innovative marketing strategies.
  • Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact on customer relationships and drive long-term business success.
  • Qualifications: Proven DTC marketing experience and strong data analysis skills.
  • Other info: Join a collaborative team shaping the future of customer engagement.

The predicted salary is between 36000 - 60000 £ per year.

A consumer business is seeking a CRM Marketing Lead to spearhead global customer engagement strategies in a hybrid working environment. The role involves owning end-to-end CRM campaigns and driving customer retention and lifetime value. Candidates should have proven DTC marketing experience and strong data literacy. Join a dynamic team influencing marketing decisions while contributing to long-term growth. Apply with your CV to discuss this exciting opportunity further.

Global DTC CRM & Retention Lead — Hybrid London employer: Pivotal London

As a leading consumer business based in London, we pride ourselves on fostering a vibrant and inclusive work culture that champions innovation and collaboration. Our hybrid working model offers flexibility while empowering employees to take ownership of their projects, ensuring meaningful contributions to our global customer engagement strategies. With a strong focus on professional development and career growth, we provide ample opportunities for our team members to thrive in their roles and make a lasting impact on our brand's success.
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Contact Detail:

Pivotal London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global DTC CRM & Retention Lead — Hybrid London

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working in CRM or DTC roles. A friendly chat can open doors and give you insights that might just land you that interview.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your previous CRM campaigns and their impact on customer retention. This will demonstrate your data literacy and hands-on experience to potential employers.

Tip Number 3

Stay updated with industry trends! Follow relevant blogs, podcasts, and social media accounts to keep your knowledge fresh. This will not only help you in interviews but also show your passion for the field.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of exciting opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!

We think you need these skills to ace Global DTC CRM & Retention Lead — Hybrid London

CRM Campaign Management
Customer Engagement Strategies
Data Literacy
DTC Marketing Experience
Customer Retention
Lifetime Value Analysis
Marketing Decision Influence
Team Collaboration
Hybrid Working Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Global DTC CRM & Retention Lead role. Highlight your proven DTC marketing experience and any relevant data literacy to catch our eye!

Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements related to customer engagement and retention. We love seeing how you've driven results in previous positions, so don’t hold back!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how you can contribute to our dynamic team. This is your chance to show off your personality and enthusiasm for the position!

Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!

How to prepare for a job interview at Pivotal London

Know Your CRM Inside Out

Make sure you’re well-versed in CRM strategies and tools. Brush up on your knowledge of customer engagement tactics and retention metrics, as you'll likely be asked to discuss how you've successfully implemented these in past roles.

Showcase Your Data Skills

Since strong data literacy is key for this role, prepare to talk about how you've used data to drive marketing decisions. Bring examples of campaigns where data analysis led to improved customer retention or lifetime value.

Understand the Company’s Market

Research the consumer business and its position in the market. Be ready to discuss their current CRM strategies and suggest how you could enhance them. This shows initiative and a genuine interest in the company.

Prepare Questions That Matter

Think of insightful questions to ask during the interview. Inquire about the team dynamics, the tools they use, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.

Global DTC CRM & Retention Lead — Hybrid London
Pivotal London
Location: London

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