Client Leadership Account Director | Leading Independent Media Agency in London

Client Leadership Account Director | Leading Independent Media Agency in London

London Full-Time 44100 - 53900 £ / year (est.) No working from home possible
Pivotal London

At a Glance

  • Tasks: Lead high-profile client accounts and deliver innovative media campaigns.
  • Company: Join a top independent media agency known for its collaborative culture.
  • Benefits: Competitive salary up to £64,000 plus excellent benefits and hybrid work.
  • Other info: Opportunity to mentor junior talent and shape best practices.
  • Why this job: Make an impact with leading brands while developing your career in media.
  • Qualifications: 5+ years in a client-facing media role with strong communication skills.

The predicted salary is between 44100 - 53900 £ per year.

Location

London (Hybrid – 3 days per week in the office)

Salary

Up to £64,000 + excellent benefits

The Opportunity

An exciting opportunity has arisen for a

Client Leadership Account Director to join one of the UK's leading independent media agencies.

Renowned for producing award-winning work, the agency has also built an outstanding reputation for its collaborative culture, commitment to sustainability, employee wellbeing, and diversity & inclusion.

This role offers the opportunity to take ownership of two high-profile client accounts, delivering exceptional client service while driving strategic media planning and commercial growth.

Working with some of the agency's largest UK-based clients, you will lead day-to-day relationships, oversee integrated media campaigns, and collaborate with specialist teams to deliver innovative, insight-led solutions.

You will also contribute to new business pitches and play an important role in developing junior talent within the team.

Key Responsibilities

  • Act as the senior day-to-day contact for key client accounts, building trusted, long-term relationships.
  • Deliver an exceptional client experience while supporting the Business Director across strategic accounts.
  • Coordinate planning, strategy, and cross-functional teams to deliver high-quality integrated media campaigns.
  • Ensure all client work is strategically informed by business objectives, market insights, and competitor analysis.
  • Oversee campaign delivery, reporting, and performance, maintaining the highest standards across all outputs.
  • Work closely with Operations, Commercial, and Investment teams to ensure campaigns are delivered efficiently and profitably.
  • Provide strategic recommendations, bringing fresh thinking around media, data, measurement, and effectiveness.
  • Support new business activity, including agency pitches and onboarding new clients.
  • Mentor and coach junior colleagues, with increasing people management responsibilities.
  • Contribute to wider agency initiatives and help shape best practice across the Client Leadership function.

About You

You will already have experience managing client relationships within a media agency environment and be confident leading integrated campaigns from briefing through to delivery.

You will bring

  • Around

5+ years' experience in a client-facing media agency role.

  • Strong media knowledge across all channels.
  • Proven client and stakeholder management experience.
  • Excellent presentation and communication skills.
  • Experience using media planning systems and research tools.
  • Strong organisational skills with the ability to manage multiple campaigns simultaneously.
  • A solid understanding of campaign effectiveness and measurement frameworks.
  • A proactive, collaborative approach with a genuine passion for the media industry.
  • A keen interest in emerging trends, innovation, and continuous improvement.

Interested?

If you are looking to join a highly respected independent agency where you will have the chance to work with leading brands, influence strategic campaigns, and develop your career in a collaborative environment please apply to find out more.

Unfortunately this agency are unable to offer visa sponsorship

Client Leadership Account Director | Leading Independent Media Agency in London employer: Pivotal London

Pivotal London is an exceptional employer that fosters a collaborative and inclusive work culture, where innovative ideas are encouraged and valued. Employees benefit from tailored growth opportunities, working alongside experienced founders and stakeholders in the dynamic DTC and eCommerce landscape. With a focus on professional development and a commitment to diversity, Pivotal offers a rewarding environment for those looking to make a significant impact in their careers.

Pivotal London

Contact Details:

Pivotal London Recruitment Team

We think you need these skills to ace Client Leadership Account Director | Leading Independent Media Agency in London

Client Relationship Management
Integrated Media Campaign Management
Strategic Media Planning
Commercial Growth Strategies
Stakeholder Management
Presentation Skills
Communication Skills