Global DTC CRM & Retention Lead — Hybrid London
Global DTC CRM & Retention Lead — Hybrid London

Global DTC CRM & Retention Lead — Hybrid London

Full-Time 43200 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global CRM campaigns and boost customer engagement and retention.
  • Company: Dynamic consumer business with a focus on innovative marketing strategies.
  • Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
  • Why this job: Make a real impact on customer relationships and drive long-term business success.
  • Qualifications: Proven DTC marketing experience and strong data analysis skills.
  • Other info: Join a vibrant team influencing key marketing decisions.

The predicted salary is between 43200 - 72000 £ per year.

A consumer business is seeking a CRM Marketing Lead to spearhead global customer engagement strategies in a hybrid working environment. The role involves owning end-to-end CRM campaigns and driving customer retention and lifetime value. Candidates should have proven DTC marketing experience and strong data literacy. Join a dynamic team influencing marketing decisions while contributing to long-term growth. Apply with your CV to discuss this exciting opportunity further.

Global DTC CRM & Retention Lead — Hybrid London employer: Pivotal London

As a leading consumer business based in London, we pride ourselves on fostering a vibrant and inclusive work culture that champions innovation and collaboration. Our hybrid working model offers flexibility while empowering employees to take ownership of their projects, ensuring meaningful contributions to our global customer engagement strategies. With a strong focus on professional development and career growth, we provide ample opportunities for our team members to thrive in their roles and make a lasting impact on our brand's success.
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Contact Detail:

Pivotal London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Global DTC CRM & Retention Lead — Hybrid London

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already working in CRM or DTC roles. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your previous CRM campaigns and their impact on customer retention. This will help you stand out during interviews.

Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on how your data literacy has driven successful marketing strategies in the past.

Tip Number 4

Don’t forget to apply through our website! We love seeing candidates who are proactive and engaged. Plus, it’s a great way to ensure your application gets the attention it deserves.

We think you need these skills to ace Global DTC CRM & Retention Lead — Hybrid London

CRM Campaign Management
Customer Engagement Strategies
Data Literacy
DTC Marketing Experience
Customer Retention
Lifetime Value Analysis
Marketing Decision Influence
Team Collaboration
Hybrid Working Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Global DTC CRM & Retention Lead role. Highlight your proven DTC marketing experience and any relevant data literacy to catch our eye!

Showcase Your Achievements: When detailing your past roles, focus on quantifiable achievements. We love seeing how you've driven customer engagement and retention in previous positions—numbers speak volumes!

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role and how you can contribute to our dynamic team. Be genuine and let your personality shine through; we want to get to know the real you!

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This helps us keep track of applications and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at Pivotal London

Know Your CRM Inside Out

Make sure you’re well-versed in CRM strategies and tools. Brush up on your knowledge of customer engagement tactics and retention strategies, as you'll need to demonstrate your expertise in these areas during the interview.

Showcase Your Data Skills

Since strong data literacy is key for this role, prepare to discuss how you've used data to drive marketing decisions in the past. Bring examples of campaigns where data analysis led to improved customer retention or lifetime value.

Understand the Company’s Market Position

Research the consumer business thoroughly. Understand their current CRM strategies and think about how you can contribute to their growth. This will show that you’re genuinely interested and ready to make an impact.

Prepare Questions That Matter

Think of insightful questions to ask during the interview. Inquire about their current challenges in CRM and retention, or how they measure success in their campaigns. This shows your strategic thinking and eagerness to engage with the team.

Global DTC CRM & Retention Lead — Hybrid London
Pivotal London
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  • Global DTC CRM & Retention Lead — Hybrid London

    Full-Time
    43200 - 72000 £ / year (est.)
  • P

    Pivotal London

    50-100
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