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- Tasks: Lead CRM strategy to boost sales and enhance customer engagement.
- Company: Join a tech brand revolutionizing the moving experience across the UK and Europe.
- Benefits: Work in a dynamic environment with opportunities for growth and influence.
- Why this job: Be part of a major brand refresh and help shape its future in international markets.
- Qualifications: Experience in B2C and B2B, skilled in CRM, and a clear communicator.
- Other info: Must commute to Hammersmith 3 days a week; visa sponsorship unavailable.
The predicted salary is between 50000 - 60000 £ per year.
CRM Manager Location: In Office 3x a week in Hammersmith Salary: £50,000-£60,000 depending on experience When was the last time you moved? Chances are you used this brand. The Opportunity: The team is on the lookout for a CRM Manager who will dive into shaping and driving CRM strategy across valuable international markets. Reporting directly to the Head of Product Marketing, this role offers plenty of visibility and influence with key business stakeholders. You’ll lead initiatives to boost sales and deepen customer engagement, taking charge of strategies that deliver real results. In this role, you’ll refine customer segmentation, ensuring every message is personalized and perfectly timed to resonate with the audience. Plus, you’ll design captivating, creative campaigns that seamlessly complement the efforts of the Brand, Performance, and Partnerships teams. The business are at an exciting point in their journey – they are undergoing a major brand refresh and pushing into further international markets – your contribution will shape the trajectory of this brand in the coming years! This role is perfect for a driven and experienced Associate Manager ready to level up, or a Manager with up to a year of experience at this level. If you love staying hands-on and are excited by the challenge of helping a brand transform its identity and expand its market reach, this could be the ideal next step for you. The Company: Join an innovative tech and marketplace brand transforming the moving experience across the UK and Europe ! With over 7.6 million customers and businesses served in the past decade, they’re revolutionising logistics with smart technology and innovation. They’re on a mission to make moving not only an above average experience, but a genuinely nice experience their customers will enjoy. About You: Proven experience in B2C and B2B (ideally) to drive marketplace growth- but this is a predominantly B2C role. Quick on your feet, you execute planned campaigns and jump on new opportunities seamlessly Skilled in CRM (HubSpot pro), with a knack for best practices Collaborative and persuasive, building strong relationships with tech and operations teams Clear communicator, simplifying complex ideas for everyone Commercially savvy, focused on impact and revenue growth Action-oriented with a history of delivering fast results Able to commute to Hammersmith 3 days a week Must have the right to work in the UK; visa sponsorship unavailable How to Apply? If you’re interested in this opportunity, then apply here on LinkedIn or send your CV to nusrat@pivotallondon.co.uk to arrange a conversation. Please note applicants will need to share a portfolio. You can also contact me at +44 7584 689959. Please note applications without full rights to work will not be considered, as this opportunity is not able to provide sponsorship. Check out more opportunities: Visit https://www.pivotallondon.co.uk/job-board.aspx Follow us for work insights, resources and more: https://www.linkedin.com/company/5352041
CRM Manager employer: Pivotal London
Contact Detail:
Pivotal London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Make sure to showcase your experience in both B2C and B2B environments. Highlight specific campaigns you've executed that demonstrate your ability to drive marketplace growth, as this role is predominantly B2C but values a well-rounded background.
✨Tip Number 2
Familiarize yourself with HubSpot and be ready to discuss best practices in CRM management. Since the role requires a skilled CRM professional, having concrete examples of how you've used HubSpot to enhance customer engagement will set you apart.
✨Tip Number 3
Prepare to demonstrate your collaborative skills. This position involves working closely with tech and operations teams, so think of examples where you've successfully built relationships and influenced stakeholders to achieve common goals.
✨Tip Number 4
Be ready to discuss your action-oriented approach and how you've delivered fast results in previous roles. The company is looking for someone who can jump on new opportunities, so share specific instances where your quick thinking led to impactful outcomes.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the CRM Manager position. Tailor your application to highlight your relevant experience in B2C and B2B environments, especially focusing on CRM strategies.
Showcase Your Skills: Emphasize your skills in CRM tools, particularly HubSpot, and provide examples of how you've successfully executed campaigns in the past. Highlight your ability to build relationships and communicate complex ideas clearly.
Prepare Your Portfolio: Since a portfolio is required, gather examples of your previous work that demonstrate your impact on sales and customer engagement. Make sure these examples are relevant to the role and showcase your creativity and strategic thinking.
Craft a Compelling CV: Create a CV that not only lists your experience but also tells a story about your career progression. Focus on quantifiable achievements and how you've contributed to growth in previous roles, making it clear why you're the right fit for this opportunity.
How to prepare for a job interview at Pivotal London
✨Showcase Your CRM Expertise
Be prepared to discuss your experience with CRM tools, especially HubSpot. Highlight specific campaigns you've managed and the results they achieved, demonstrating your ability to drive customer engagement and sales.
✨Understand the Brand's Vision
Research the company's recent brand refresh and their mission to enhance the moving experience. Be ready to share how your skills can contribute to this vision and help expand their market reach.
✨Demonstrate Your Collaborative Skills
Since the role involves working closely with various teams, prepare examples of how you've successfully collaborated in the past. Emphasize your ability to build strong relationships and communicate complex ideas clearly.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and quick decision-making. Think of scenarios where you had to adapt campaigns on the fly or seize new opportunities, and be ready to discuss the outcomes.
