At a Glance
- Tasks: Lead CRM initiatives to create impactful lifecycle programmes for millions of customers.
- Company: Pivotal London, a forward-thinking company focused on growth and innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional development.
- Other info: Join a dynamic team in a fast-paced environment with great career advancement potential.
- Why this job: Transform CRM into a key growth channel and make a real difference in customer experience.
- Qualifications: Experience in CRM, automation, and strong analytical skills.
The predicted salary is between 59400 - 72600 £ per year.
Pivotal London is seeking a Senior CRM Specialist to help transform CRM into a high-impact growth channel. You will build sophisticated lifecycle programmes across millions of customers, using behavioural signals, segmentation, automation and personalisation, with strong emphasis on testing and optimisation.
You will work with Product, Data and Engineering teams to connect CRM activity with the wider customer experience and help establish robust CRM processes, QA, and governance in a fast-paced environment.
CRM Growth Lead — Lifecycle Automation & Personalisation employer: Pivotal London
Pivotal London is an exceptional employer that fosters a collaborative and inclusive work culture, where innovative ideas are encouraged and valued. Employees benefit from tailored growth opportunities, working alongside experienced founders and stakeholders in the dynamic DTC and eCommerce landscape. With a focus on professional development and a commitment to diversity, Pivotal offers a rewarding environment for those looking to make a significant impact in their careers.
