Retail Media Lead in City of London

Retail Media Lead in City of London

City of London Full-Time 60000 - 80000 £ / year (est.) Home office (partial)
Pivotal London

At a Glance

  • Tasks: Lead Retail Media strategy and drive growth initiatives in a dynamic environment.
  • Company: Join one of the UK's fastest-growing digital consumer businesses.
  • Benefits: Competitive salary, comprehensive benefits, and hybrid working options.
  • Other info: High-profile role with significant autonomy and career progression opportunities.
  • Why this job: Shape the future of Retail Media and influence business strategy directly.
  • Qualifications: Experience in Retail Media or AdTech with strong cross-functional leadership skills.

The predicted salary is between 60000 - 80000 £ per year.

Our client is one of the UK's fastest-growing digital consumer businesses, with a large, highly engaged first-party audience and relationships with thousands of leading brands. Following significant investment into Retail Media, they're looking for a Retail Media Lead to help build the next phase of their proposition.

This is a rare opportunity to join at a pivotal point in the company's Retail Media journey, working directly alongside the Retail Media Director to build scalable capabilities, launch new initiatives and influence the long-term direction of one of the UK's most exciting Retail Media propositions.

The Opportunity

  • Join a high-growth business investing significantly in Retail Media, audience monetisation and commercial innovation.
  • Work directly with an experienced Retail Media Director to shape strategy and deliver high-impact initiatives across the business.
  • Help build the next generation of Retail Media capabilities across ad tech, measurement, audience products and commercial operations.
  • Operate across Product, Engineering, Data, Commercial and Partnerships, driving transformation in a highly visible leadership role.
  • Play a key role in influencing how Retail Media evolves within a business with significant investment and ambitious growth plans.

Responsibilities

  • Retail Media Strategy & Growth
    • Support the development and execution of the Retail Media roadmap.
    • Drive strategic initiatives that accelerate Retail Media growth and commercial performance.
    • Identify new monetisation opportunities across audience, advertising and partner propositions.
    • Contribute to the evolution of Retail Media products, capabilities and commercial offerings.
  • Cross-Functional Leadership
    • Work closely with Product, Engineering, Data, Commercial and Partnership teams to deliver strategic initiatives.
    • Lead projects from concept through to execution, ensuring alignment across multiple business functions.
    • Build strong relationships with senior stakeholders and influence decision-making across the organisation.
    • Remove blockers and maintain momentum across multiple concurrent workstreams.
  • Commercial & Operational Excellence
    • Help develop scalable Retail Media operating models and ways of working.
    • Support pricing strategy, measurement frameworks and reporting capabilities.
    • Drive governance across strategic programmes and ensure successful delivery of key initiatives.
    • Champion continuous improvement and operational excellence across the Retail Media function.

Your Profile

  • Experience within Retail Media, Commerce Media, AdTech, Digital Commerce or Marketplace environments.
  • Strong understanding of Retail Media operating models and commercial ecosystems.
  • Experience delivering complex cross-functional initiatives across Product, Engineering, Data and Commercial teams.
  • Commercially minded with the ability to balance strategic thinking and hands-on execution.
  • Comfortable influencing senior stakeholders and driving change in fast-paced environments.
  • Passionate about building new capabilities and helping businesses scale.
  • Experience working within a Retail Media Network, retailer, commerce platform or leading AdTech organisation would be highly advantageous.

What's On Offer

  • Opportunity to help shape one of the UK's fastest-growing Retail Media propositions.
  • High-profile leadership role working directly alongside the Retail Media Director.
  • Significant autonomy with genuine influence over business strategy and future direction.
  • Permanent opportunity offering long-term career progression.
  • Competitive salary plus comprehensive benefits.
  • Hybrid working with a collaborative, high-performing culture.

How to Apply

For a confidential discussion about this opportunity, please contact Noel Lavery at Pivotal on 07442 527285 or email noel@pivotallondon.co.uk. Pivotal is an equal opportunities employer. We encourage applications regardless of race, ethnicity, religion, gender, sexual orientation, disability, age or any other protected characteristic.

Pivotal London

Contact Details:

Pivotal London Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Media Lead in City of London

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Pivotal London, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Pivotal London!

We think you need these skills to ace Retail Media Lead in City of London

Retail Media Strategy
Audience Monetisation
Commercial Innovation
Cross-Functional Leadership
Project Management
Stakeholder Management
Ad Tech Knowledge

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at Pivotal London, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Pivotal London and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Pivotal London that you’re ready to jump in and contribute right away!

How to prepare for a job interview at Pivotal London

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!