At a Glance
- Tasks: Enhance client experience and satisfaction while resolving issues and collaborating on product improvements.
- Company: Pivot, a dynamic startup in Greater London focused on customer success.
- Benefits: Competitive salary, equity, and additional perks for your growth.
- Other info: Remote-friendly role with opportunities for upselling and career advancement.
- Why this job: Join a fast-paced environment where you can make a real impact on client success.
- Qualifications: 4+ years in customer success with strong problem-solving skills.
The predicted salary is between 50000 - 60000 £ per year.
Pivot in Greater London is seeking a Customer Success Manager to enhance client experience and satisfaction. You will ensure client issues are resolved and work with cross-functional teams for product improvements.
The ideal candidate will have at least 4 years of experience in customer success, exceptional problem-solving skills, and be proactive in a startup environment.
The role includes opportunities for upselling and managing customer support tools. A competitive salary, equity, and other benefits are offered.
Remote-Friendly CSM: SaaS Growth, Retention & Upsell in London employer: Pivot
Pivot is an exceptional employer that fosters a dynamic and collaborative work culture, ideal for those looking to make a significant impact in the enterprise sales landscape. With a strong focus on employee growth, we offer competitive salaries, equity options, and comprehensive benefits, all while being part of a fast-paced startup environment in the vibrant Barbican area of London. Join us to be part of a team that values excellence, innovation, and the pursuit of meaningful solutions in procurement.
