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- Tasks: Manage a vibrant community shop, café, and Post Office while leading a passionate team.
- Company: Join a not-for-profit Community Benefit Society dedicated to serving the local community.
- Benefits: Enjoy flexible hours, 4 weeks annual leave, and a 10% shop discount.
- Other info: Supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of building a community hub from the ground up and make a real difference.
- Qualifications: Retail management experience and excellent customer service skills are essential.
The predicted salary is between 24000 - 24000 £ per year.
Based in Pitton, near Salisbury
Salary: £24,000 for 30 hours per week
Permanent contract (following probationary period of 6 months)
We are looking for an experienced, proactive and enthusiastic Community Shop Manager, with excellent customer service skills, to manage our new community village shop, Post Office and café in Pitton. The shop is due to open in September, and we aim to recruit the manager before opening to ensure that they are fully involved in preparing the shop for opening.
Pitton Community Shop is run by a not-for-profit Community Benefit Society and will be staffed by a mix of paid and volunteer staff.
We are looking for a manager with:
- Retail experience at a management level
- Excellent customer service skills
- Post office experience (though training can be provided)
- Experience of managing and motivating both paid and volunteer staff
- Excellent organisational skills
- A good track record in achieving targets and delivering success
The successful applicant will be required to work across a 6 day trading week, Monday to Saturday supported by an Assistant Manager and volunteers from the community.
What will we offer you?
- Flexible working hours
- 4 weeks annual leave plus statutory holidays
- 10% discount in the shop
- Training to support your continued development
- The opportunity to grow the community shop from scratch
- A friendly and supportive work environment
To apply please send your CV and a covering letter by clicking "Apply on Company Website". If you would like to have an informal conversation about the post before applying please email with contact details and someone will contact you.
Interviews will take place in late May/early June.
Community Shop Manager in Swindon employer: Pitton Community Store Ltd
Contact Detail:
Pitton Community Store Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Shop Manager in Swindon
✨Tip Number 1
Get to know the community! Before your interview, take a stroll around Pitton and chat with locals. Understanding their needs will show your commitment and help you connect during the interview.
✨Tip Number 2
Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This will highlight your experience and enthusiasm for the role.
✨Tip Number 3
Brush up on your management style! Think about how you’ve motivated teams before, especially volunteers. Be ready to share your approach to creating a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Pitton Community Shop.
We think you need these skills to ace Community Shop Manager in Swindon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for community work shine through. We want to see how excited you are about managing the shop and engaging with the local community!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management and customer service. We’re looking for someone who can motivate both paid staff and volunteers, so showcase any leadership roles you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Community Shop Manager role. Be specific about your skills and experiences that align with what we’re looking for, and don’t forget to mention your vision for the shop!
Apply Through Our Website: Remember to submit your application via our website! It’s the easiest way for us to receive your CV and cover letter, and it shows you’re keen to join our team at Pitton Community Shop.
How to prepare for a job interview at Pitton Community Store Ltd
✨Know Your Community
Before the interview, take some time to research Pitton and its community. Understanding the local culture and what the shop can offer will show your enthusiasm and commitment to the role. It’s all about connecting with the community!
✨Showcase Your Customer Service Skills
Prepare specific examples of how you've excelled in customer service roles. Think about times when you went above and beyond for customers or resolved conflicts effectively. This is crucial for a Community Shop Manager, so make it shine!
✨Highlight Your Leadership Experience
Be ready to discuss your experience managing both paid staff and volunteers. Share stories that demonstrate your ability to motivate and lead a team, as well as how you’ve successfully achieved targets in previous roles.
✨Ask Thoughtful Questions
Prepare some insightful questions about the shop's vision, community involvement, and how success will be measured. This not only shows your interest but also helps you gauge if this is the right fit for you.