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- Tasks: Manage a vibrant community shop, café, and Post Office while leading a passionate team.
- Company: Join a not-for-profit Community Benefit Society dedicated to serving the local community.
- Benefits: Enjoy flexible hours, 4 weeks annual leave, and a 10% shop discount.
- Other info: Supportive environment with opportunities for personal and professional growth.
- Why this job: Be part of building a community hub from the ground up and make a real difference.
- Qualifications: Retail management experience and excellent customer service skills are essential.
The predicted salary is between 24000 - 24000 £ per year.
Based in Pitton, near Salisbury
Salary: £24,000 for 30 hours per week
Permanent contract (following probationary period of 6 months)
We are looking for an experienced, proactive and enthusiastic Community Shop Manager, with excellent customer service skills, to manage our new community village shop, Post Office and café in Pitton. The shop is due to open in September, and we aim to recruit the manager before opening to ensure that they are fully involved in preparing the shop for opening.
Pitton Community Shop is run by a not-for-profit Community Benefit Society and will be staffed by a mix of paid and volunteer staff.
We are looking for a manager with:
- Retail experience at a management level
- Excellent customer service skills
- Post office experience (though training can be provided)
- Experience of managing and motivating both paid and volunteer staff
- Excellent organisational skills
- A good track record in achieving targets and delivering success
The successful applicant will be required to work across a 6 day trading week, Monday to Saturday supported by an Assistant Manager and volunteers from the community.
What will we offer you?
- Flexible working hours
- 4 weeks annual leave plus statutory holidays
- 10% discount in the shop
- Training to support your continued development
- The opportunity to grow the community shop from scratch
- A friendly and supportive work environment
To apply please send your CV and a covering letter by clicking "Apply on Company Website". If you would like to have an informal conversation about the post before applying please email with contact details and someone will contact you.
Interviews will take place in late May/early June.
Community Shop Manager employer: Pitton Community Store Ltd
Contact Detail:
Pitton Community Store Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Shop Manager
✨Tip Number 1
Get to know the community! Before your interview, spend some time in Pitton. Chat with locals, visit the shop, and understand what makes this community tick. This will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers in previous roles. We want to see that you can create a welcoming atmosphere in the shop and café.
✨Tip Number 3
Highlight your leadership experience! Whether it's managing staff or motivating volunteers, be ready to share stories that demonstrate your ability to lead a team effectively. We love seeing passion for community involvement!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions, reach out for an informal chat before applying – we’re here to help!
We think you need these skills to ace Community Shop Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for community work shine through. We want to see that you’re genuinely excited about managing the shop and making a difference in Pitton.
Tailor Your CV: Make sure your CV highlights relevant retail and management experience. We’re looking for someone who can motivate both paid staff and volunteers, so showcase any leadership roles you've had.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Community Shop Manager role. Be specific about your customer service skills and how you plan to engage with the community.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy!
How to prepare for a job interview at Pitton Community Store Ltd
✨Know Your Community
Before the interview, take some time to research Pitton and its community. Understanding the local culture and what the community shop means to residents will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare specific examples of how you've excelled in customer service roles. Think about times when you went above and beyond for customers or resolved conflicts effectively. This will demonstrate your ability to manage the shop's customer interactions.
✨Highlight Your Leadership Experience
Since the role involves managing both paid staff and volunteers, be ready to discuss your leadership style. Share experiences where you've motivated a team or successfully managed diverse groups, as this will be crucial for the community shop's success.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the shop's vision, community involvement, or challenges they anticipate. This not only shows your enthusiasm but also helps you gauge if the role aligns with your values and goals.