Deputy Manager

Deputy Manager

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team and ensure excellent customer experiences in a vibrant bar environment.
  • Company: Join Pitcher & Piano, a unique bar brand with over 30 years of history and character.
  • Benefits: Enjoy competitive salary, bonuses, discounted meals, and great training opportunities.
  • Why this job: Be part of a fun culture that values personal growth and team development.
  • Qualifications: Experience in bar management and a passion for delivering memorable customer experiences.
  • Other info: Opportunity to work in beautifully designed pubs with fantastic equipment.

The predicted salary is between 30000 - 42000 £ per year.

Pitcher & Piano are looking for an experienced Deputy Manager to support the management of the team at (LOCATION).

We\’ve been in the business for over 30 years and we\’re pretty proud of everything we\’ve achieved. With 18 bars across the UK we are certain you\’ll never see two looking the same, as many of our bars are situated within listed buildings, each one having its own unique character.

Just like our bars, we have teams of brilliant people all with their own unique character who always strive to deliver excellent customer experiences and who are passionate about working for a leading premium brand.

As a Deputy Manager in Pitcher & Piano, you will be one of the leaders in our management team and be responsible for assisting in the management of the business. You will play a huge role in driving authentic ways of team development, maintaining high and consistent standards and always supporting the business to deliver growth.

Why should you work for Pitcher & Piano?

Competitive annual salary

Fantastic Deputy Manager bonus potentials including monthly and quarterly incentives

Discounted meals whilst on shift

Opportunity to join a long standing, high street bar brand.

Great training and development scheme which will develop your skills and enable you to progress further.

Company benefits – this includes food and accommodation discounts, company reward and cashback offers, pension scheme, company & employee engagement and a chance to win various incentive trips and prizes throughout the year.

Great working environment – we are proud that our pubs are beautifully designed with fantastic equipment providing a fun yet professional environment

What are we looking for?

Experience in a branded bar/restaurant working as part of the management structure, preferably as a Deputy Manager or Assistant General Manager

Experience within a business with both food and drink profiles

Experience in recruiting, managing and developing team members to ensure service delivered in line with brand standards.

A genuine passion for providing memorable experiences

Be willing to learn, develop and improve own skills, whilst having the ability to progress and engage others

Be fun-loving, have a great character and enjoy the culture that our industry offers

We\’re all about finding engaged, high performing, and talented people to represent the brand we have built over the past 30 years and we would love to hear from you if you think you have what it takes to join our party…

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Deputy Manager employer: Pitcher & Piano

At Pitcher & Piano, we pride ourselves on being a vibrant and inclusive employer that values the unique character of each team member. With competitive salaries, fantastic bonus potentials, and a strong focus on training and development, we offer a rewarding environment where you can grow your career while enjoying discounted meals and engaging company benefits. Join us in our beautifully designed bars, where a fun yet professional atmosphere awaits, and be part of a team dedicated to delivering exceptional customer experiences.
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Contact Detail:

Pitcher & Piano Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Manager

✨Tip Number 1

Familiarise yourself with Pitcher & Piano's unique brand identity and values. Understanding their culture and what makes each bar special will help you connect with the team during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with current or former employees of Pitcher & Piano. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your experience and how it aligns with their needs.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed teams in previous roles. Highlighting your leadership skills and ability to drive team development will resonate well with the hiring managers looking for a Deputy Manager.

✨Tip Number 4

Showcase your passion for delivering memorable customer experiences. Be ready to share stories that illustrate your commitment to high service standards and how you've contributed to creating enjoyable environments in past positions.

We think you need these skills to ace Deputy Manager

Leadership Skills
Team Development
Customer Service Excellence
Recruitment and Selection
Performance Management
Financial Acumen
Operational Management
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Passion for Hospitality
Conflict Resolution
Training and Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly in management roles. Emphasise your achievements in team development and customer service to align with Pitcher & Piano's values.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Pitcher & Piano's unique character. Mention specific experiences that demonstrate your ability to manage teams and deliver exceptional customer experiences.

Highlight Relevant Skills: In your application, focus on skills that are crucial for the Deputy Manager role, such as team leadership, recruitment, and maintaining brand standards. Use examples from your past roles to illustrate these skills effectively.

Show Enthusiasm: Convey your enthusiasm for the role and the company culture in your application. Mention why you want to work at Pitcher & Piano specifically and how you can contribute to their ongoing success and growth.

How to prepare for a job interview at Pitcher & Piano

✨Show Your Passion for Customer Experience

Pitcher & Piano values memorable customer experiences, so be prepared to share examples of how you've gone above and beyond in previous roles. Highlight your passion for the hospitality industry and how you can contribute to creating a unique atmosphere.

✨Demonstrate Leadership Skills

As a Deputy Manager, you'll be leading a team. Discuss your experience in managing and developing team members, and provide specific examples of how you've motivated staff and maintained high standards in service.

✨Know the Brand Inside Out

Familiarise yourself with Pitcher & Piano's history, values, and unique bar concepts. Showing that you understand their brand will demonstrate your genuine interest in the role and help you stand out as a candidate.

✨Be Ready to Discuss Growth Strategies

Prepare to talk about how you can contribute to the business's growth. Think about innovative ideas for team development and improving service standards, and be ready to share your thoughts on how to drive success in a competitive market.

Deputy Manager
Pitcher & Piano
Location: London

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