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- Tasks: Create memorable experiences by serving delicious food and drinks in a vibrant pub atmosphere.
- Company: Join Marston’s, voted Best Pub Employer at The Publican 2024 Awards.
- Benefits: Enjoy 30% off meals, flexible hours, and a £4.50 meal deal while on shift.
- Why this job: Be part of a passionate team and develop skills for a rewarding career in hospitality.
- Qualifications: No experience needed; just bring your personality and passion for customer service.
- Other info: Access to well-being support and exciting apprenticeship programmes for career growth.
The predicted salary is between 11 - 16 £ per hour.
We’re on the lookout for new Waiting teammates to join our team!
You will be joining a pub company that’s been voted Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Exciting range of high street, online discounts and cashback offers
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating those happy, memorable moments that leave our guests coming back for more.
Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Waiting team you’ll:
- Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.
Marston’s. Where people make pubs.
Waiting Staff in Birmingham employer: Pitcher & Piano (91200)
Contact Detail:
Pitcher & Piano (91200) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting Staff in Birmingham
✨Tip Number 1
Get to know the pub culture! Before you apply, pop into one of our pubs and soak up the atmosphere. Chat with the staff, see how they interact with customers, and get a feel for what makes us tick. This will not only help you in your application but also show us you're genuinely interested.
✨Tip Number 2
When you come in for an interview, bring your personality! We love seeing candidates who are enthusiastic and ready to engage. Share your experiences, even if they're not directly related to waiting staff. Show us how your unique vibe can contribute to our lively atmosphere.
✨Tip Number 3
Be prepared to demonstrate your customer service skills during the interview. Think of examples where you've gone above and beyond for someone, whether in a job or in everyday life. We want to see that you care about creating those happy moments for our guests!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team. Let’s make some magic happen together!
We think you need these skills to ace Waiting Staff in Birmingham
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our vibrant atmosphere.
Tailor Your Application: Make sure to tailor your application to the Waiting Staff role. Highlight any relevant experience or skills that match what we’re looking for, like customer service or teamwork. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Pitcher & Piano (91200)
✨Know the Company
Before your interview, take some time to research the pub company. Understand their values, what makes them stand out, and their commitment to employee well-being. This will help you align your answers with their culture and show that you're genuinely interested in being part of their team.
✨Show Your Personality
Since personality counts for more than anything else, don’t be afraid to let yours shine through! Be friendly, approachable, and enthusiastic during the interview. Share personal anecdotes that highlight your customer service skills or teamwork experiences to make a memorable impression.
✨Prepare for Common Questions
Think about common interview questions for waiting staff positions, such as how you would handle difficult customers or work under pressure. Prepare specific examples from your past experiences that demonstrate your ability to provide excellent service and support your team.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and helps you gauge if the company is the right fit for you. You might ask about training opportunities, team dynamics, or what a typical day looks like for waiting staff.
