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- Tasks: Lead and develop a talented client services team while managing key client relationships.
- Company: Creative marketing consultancy known for its collaborative culture and exceptional client service.
- Benefits: Competitive salary, leadership opportunities, and a vibrant work environment.
- Why this job: Join a dynamic team and shape innovative marketing strategies for high-profile clients.
- Qualifications: Proven leadership experience and a passion for client-focused marketing.
- Other info: Be part of a senior leadership team in a thriving agency.
The predicted salary is between 43200 - 72000 £ per year.
We’re excited to be partnering with a highly regarded creative and strategic marketing consultancy that specialises in connecting people and place, delivering integrated services for a range of high profile retail and destination clients, providing highly bespoke marketing strategies tailored to each client. This agency has nurtured a truly amazing culture, and is known for its quality of work and exceptional client service, operating as a trusted advisor and extension of its clients’ teams, with a strong culture built around collaboration, creativity and long-term relationships.
This brand new client services role, created as a result of an internal promotion, is a pivotal position within the agency and part of its senior leadership team.
About the Role
This is a key leadership role within the agency, combining strategic client partnership with the opportunity to lead and nurture an exceptionally talented team. Key responsibilities include:
- Leading and developing the client services function, a team of around 14 talented client focused professionals.
- Acting as senior contact for some of the agency’s key clients across retail, office space and residential property.
- Working strategically with your clients to shape and define their marketing and placemaking approach.
- Overseeing strategic initiatives.
Head of Client Sevices in London employer: Pitch Consultants
Contact Detail:
Pitch Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Sevices in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Head of Client Services role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the agency's culture and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their amazing team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows your professionalism.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Head of Client Sevices in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about joining our team and contributing to our amazing culture.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that align with the job description. We love seeing how your background fits with our vision and values.
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and fluff. Just tell us what makes you a great fit for the Head of Client Services role!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Pitch Consultants
✨Know Your Clients
Before the interview, dive deep into the agency's key clients and their projects. Understanding their needs and how the agency has tailored strategies for them will show your genuine interest and readiness to step into the role.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in nurturing teams. Discuss how you've successfully led client services in the past, focusing on collaboration and creativity, which are crucial for this role.
✨Be Ready to Discuss Strategy
Think about strategic marketing approaches you've implemented before. Be prepared to share specific instances where you shaped a client's marketing strategy, as this will demonstrate your capability to lead and develop the client services function.
✨Emphasise Cultural Fit
This agency values a strong culture built around collaboration and long-term relationships. During the interview, express how your personal values align with theirs and provide examples of how you've fostered a positive team environment in previous roles.
