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- Tasks: Own and execute CRM campaigns to nurture and retain customers across multiple channels.
- Company: Join a growing financial services business that values flexibility and inclusivity.
- Benefits: Enjoy up to £35,000 salary, excellent benefits, and a hybrid work model.
- Why this job: Be part of a data-driven team making impactful decisions in a dynamic environment.
- Qualifications: Previous CRM experience and knowledge of customer journeys are essential; Adobe tech stack experience preferred.
- Other info: Must have full right to work in the UK; no visa sponsorship available.
The predicted salary is between 21000 - 35000 £ per year.
Solihull – 2 days per week in office
Up to £35,000 + excellent benefits
Have you got experience of working within a CRM role that requires you to set up customer journeys and write workflows? Would you love to work for a business that is flexible, inclusive and committed to helping you reach your full potential? If this sounds like you then read on!
Pitch is supporting a fantastic financial services business in a period of growth as they look to recruit a CRM Executive into their team. As a data-led business, marketing is at the heart of what they do and, in this role, you’ll be responsible for owning the execution of CRM campaigns across multiple channels to nurture and retain customers.
Experience and skills needed to be successful:
- Previous experience in a CRM role.
- Knowledge of building customer journeys and hands-on experience of writing workflows.
- Ideally, you will have used the Adobe tech stack, with Adobe Journey Optimiser being key.
- A strong commercial and data-focused approach is essential.
- Ideally some experience within the financial services sector would be beneficial, but any other relevant sectors where you have worked within large CRM systems will be considered such as utilities, IT/Telco, retail etc.
This is an exciting role in a business that are looking to develop and grow, utilising data to inform decisions and future opportunities. If you’d like to be part of this new direction and really make a difference, apply today with your CV.
Please note – you must have full right to work in the UK. We are unable to accept applications from anyone who requires ongoing visa sponsorship.
Customer Relationship Management Executive employer: Pitch Consultants
Contact Detail:
Pitch Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Executive
✨Tip Number 1
Familiarise yourself with the Adobe tech stack, especially Adobe Journey Optimiser. Having hands-on experience with these tools will give you a significant edge during interviews, as you'll be able to discuss your practical knowledge and how it can benefit the company.
✨Tip Number 2
Prepare specific examples of successful CRM campaigns you've executed in the past. Be ready to discuss the strategies you used to build customer journeys and workflows, as this will demonstrate your expertise and ability to drive results.
✨Tip Number 3
Research the financial services sector and understand its unique challenges and opportunities. This knowledge will help you tailor your conversations and show that you're genuinely interested in contributing to their growth.
✨Tip Number 4
Network with professionals in the CRM and financial services fields. Attend relevant events or join online forums to connect with others in the industry, which could lead to valuable insights and potential referrals for the position.
We think you need these skills to ace Customer Relationship Management Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in CRM roles, particularly focusing on your ability to set up customer journeys and write workflows. Use specific examples that demonstrate your skills and achievements in these areas.
Showcase Relevant Skills: Emphasise your knowledge of the Adobe tech stack, especially if you have experience with Adobe Journey Optimiser. Mention any other relevant tools or systems you've used in past roles that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for CRM and your understanding of the financial services sector. Discuss how your data-focused approach can contribute to the company's growth and success.
Proofread and Edit: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in a CRM role.
How to prepare for a job interview at Pitch Consultants
✨Showcase Your CRM Experience
Be prepared to discuss your previous roles in CRM, particularly focusing on how you've set up customer journeys and written workflows. Use specific examples to demonstrate your hands-on experience and the impact of your work.
✨Familiarity with Adobe Tech Stack
If you've worked with Adobe Journey Optimiser or other tools in the Adobe tech stack, make sure to highlight this during your interview. Discuss how you utilised these tools to enhance customer engagement and drive results.
✨Data-Driven Decision Making
Emphasise your strong commercial and data-focused approach. Be ready to explain how you've used data to inform your CRM strategies and decisions in past roles, showcasing your analytical skills.
✨Understanding of Financial Services
While experience in financial services is ideal, any relevant sector experience can be beneficial. Prepare to discuss how your background in other industries, like utilities or retail, has equipped you with transferable skills for this role.
