UGC Operations + Talent Management Specialist
UGC Operations + Talent Management Specialist

UGC Operations + Talent Management Specialist

Freelance 36000 - 60000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Manage talent operations and enhance communication between models, creators, and clients.
  • Company: Join PISTOLS Model Agency, a trendy London-based creative agency redefining fashion and content.
  • Benefits: Flexible remote work, commission-based pay, and performance bonuses.
  • Why this job: Be part of a dynamic team shaping the future of fashion and digital content.
  • Qualifications: Strong analytical and communication skills; experience in sales and project management preferred.
  • Other info: Exciting opportunity for growth in a fast-paced, innovative environment.

The predicted salary is between 36000 - 60000 £ per year.

Company Description

PISTOLS Model Agency is a London-based boutique model management and creative agency that blends high fashion expertise with a digital-first strategy. Representing a new generation of models, creators, and brand collaborators, PISTOLS specializes in runway, editorial, and digital content. The agency focuses on authentic representation, creative direction, and forging meaningful brand partnerships. Operating at the intersection of fashion and emerging UGC platforms, PISTOLS is redefining the convergence of fashion and content.

Role Description

This is a remote contract role for a UGC Operations + Talent Management Specialist. The specialist will oversee day to day talent operations, ensuring effective coordination and communication between models, creators, and clients. Responsibilities include managing projects, optimizing operational processes, and contributing to sales initiatives and talent relationships. The role requires strategic planning, problem solving, and maintaining excellent service delivery standards.

UGC Operations & Talent Manager

Division: PISTOLS UGC

Location: Remote (UK/Global)

Contract Type: Commission-Based + Performance Bonus

Time Commitment: 5 days per week (part time/flexible structure)

FULL JOB DESCRIPTION

Role Overview

The UGC Operations & Talent Manager is responsible for:

  • Managing all job applications
  • Screening and qualifying sales & lead gen candidates
  • Conducting first stage interviews
  • Coordinating onboarding
  • Running weekly team briefings
  • Maintaining operational discipline across Slack & Notion
  • Monitoring sales KPIs
  • Protecting brand tone & internal standards

Core Responsibilities

  • Recruitment & Hiring
  • Manage inbound applications
  • Shortlist candidates
  • Conduct initial interviews
  • Recommend final candidates to Director
  • Maintain candidate database
  • Onboarding
    • Issue contracts
    • Collect bank details
    • Set up:
    • Email
    • Slack
    • Notion
    • CRM access
  • Walk new hires through:
    • SOP
    • Sales protocol
    • Commission structure
    • Reporting expectations
  • Team Management
    • Run weekly UGC briefings (30 mins)
    • Enforce reporting standards
    • Ensure CRM discipline
    • Track:
    • Leads generated
    • Deals in pipeline
    • Deals closed
    • Commission tracking
  • Sales Infrastructure Oversight
    • Ensure Luxury Closers follow premium sales protocol
    • Ensure Lead Researchers maintain quality standards
    • Prevent internal conflict on commission attribution
    • Improve internal workflows
  • Culture & Brand Discipline
    • Maintain luxury communication tone
    • Enforce non-aggressive outreach policy
    • Protect confidentiality standards
    • Ensure no misuse of client or creator information

    Qualifications

    • Strong analytical skills to assess performance metrics and optimize operational efficiency
    • Exceptional communication skills for managing talent relations and client interactions
    • Sales and operations management expertise to drive both financial and organizational goals
    • Proven experience in project management to plan, organize, and execute work across multiple initiatives
    • Ability to work independently in a remote setting, demonstrating self-motivation and time management
    • Familiarity with the fashion or UGC industries is a plus
    • Knowledge of talent management, digital content creation, or brand collaboration is beneficial

    UGC Operations + Talent Management Specialist employer: PISTOLS MODEL AGENCY

    PISTOLS Model Agency is an exceptional employer that champions a flexible and innovative work culture, allowing you to thrive in a remote setting while contributing to the dynamic intersection of fashion and digital content. With a focus on authentic representation and meaningful brand partnerships, employees benefit from a collaborative environment that fosters personal growth and professional development, alongside competitive commission-based compensation and performance bonuses. Join us to be part of a forward-thinking agency that values creativity and empowers its team members to redefine the future of fashion.
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    Contact Detail:

    PISTOLS MODEL AGENCY Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land UGC Operations + Talent Management Specialist

    ✨Tip Number 1

    Network like a pro! Reach out to people in the fashion and UGC industries on LinkedIn or through social media. Don’t be shy; ask for informational interviews or advice. You never know who might have a lead on your dream job!

    ✨Tip Number 2

    Show off your skills! Create a portfolio that highlights your experience in talent management and UGC operations. Use platforms like Instagram or a personal website to showcase your work and attract potential employers.

    ✨Tip Number 3

    Stay proactive! Follow up on applications and express your enthusiasm for the role. A quick email can keep you on their radar and show that you’re genuinely interested in joining the team at PISTOLS.

    ✨Tip Number 4

    Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to be part of the PISTOLS family. Let’s get you that job!

    We think you need these skills to ace UGC Operations + Talent Management Specialist

    Analytical Skills
    Communication Skills
    Sales Management
    Operations Management
    Project Management
    Talent Management
    Digital Content Creation
    Brand Collaboration
    Time Management
    Self-Motivation
    Knowledge of UGC Platforms
    Familiarity with Fashion Industry
    Operational Efficiency Optimization

    Some tips for your application 🫡

    Show Your Passion for UGC: When you're writing your application, let us see your enthusiasm for user-generated content and the fashion industry. Share any relevant experiences or projects that highlight your love for this space – it’ll make you stand out!

    Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the UGC Operations + Talent Management Specialist role. Highlight your skills in project management and talent relations, and don’t forget to mention any experience with digital content creation.

    Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and achievements at a glance.

    Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!

    How to prepare for a job interview at PISTOLS MODEL AGENCY

    ✨Know Your Stuff

    Before the interview, dive deep into PISTOLS Model Agency's work and values. Familiarise yourself with their approach to UGC and talent management. This will not only help you answer questions more effectively but also show your genuine interest in the role.

    ✨Showcase Your Skills

    Prepare specific examples from your past experiences that highlight your analytical skills, communication prowess, and project management expertise. Think about times when you optimised processes or managed talent relationships successfully, as these are key for this role.

    ✨Ask Smart Questions

    Interviews are a two-way street! Prepare thoughtful questions about the agency's future projects, team dynamics, and how they measure success in UGC operations. This shows you're not just interested in the job, but also in contributing to the agency's growth.

    ✨Be Yourself

    Authenticity is crucial, especially in a creative field like fashion. Let your personality shine through during the interview. Share your passion for the industry and how you can bring a unique perspective to the team at PISTOLS.

    UGC Operations + Talent Management Specialist
    PISTOLS MODEL AGENCY
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