At a Glance
- Tasks: Ensure guest safety and provide top-notch customer service at a luxury hotel.
- Company: The Mandrake, an award-winning boutique hotel in Soho.
- Benefits: Competitive salary, world-class training, meals on duty, and pension scheme.
- Other info: Full-time role, working 4 nights every 8 days, with a focus on teamwork.
- Why this job: Join a vibrant team and enhance your skills in a stylish environment.
- Qualifications: Experience as a Security Officer or Hotel Porter with SIA qualification.
The predicted salary is between 28103 - 34348 £ per year.
The Mandrake, an award-winning luxury boutique Soho hotel, announced its arrival on the London Hotel scene in August 2017 and continues to offer our guests an elegant and arty setting within a buzzing vibe, DJs and live music, a party venue – and a place to celebrate.
We are looking for the best-talented people in town, that can bring their expertise, knowledge, and passion along with their cool personality, style, and character along with dedication and passion for customer service.
The ideal candidates will have:
- Previous experience working as either a day or night Security Officer, Hotel Porter in a similar lifestyle property
- SIA Qualification
- A positive and proactive manner with an eye for detail
- A friendly and welcoming personality
- Excellent personal presentation and communication and listening skills
- Commitment to our core values and what we deliver
As part of our team, you will be able to enjoy:
- An excellent salary package
- A world-class training and development program tailored to enhance your skills and help you grow
- Opportunity to work for a company that invests in and cares for their people
- Meals while on duty
- Contributory pension scheme
- Support of an Employee Assistance Program
As Night Security Officer/Porter, you will also assist overseeing the hotel door as well as assisting guests with luggage and the usual customer service responsibilities associated with a luxury hotel in accordance with our values. This is a full-time position working 4 nights in every 8-day period, 8 pm to 8 am, therefore you must be available on weekdays and weekends.
Consideration will only be given to those applicants with the required experience. To submit your CV, please click Apply.
Night Security Officer/Porter employer: Pistache Hospitality
The Mandrake is an exceptional employer, offering a vibrant work culture where every team member plays a crucial role in creating unforgettable experiences for our guests. Located in the heart of London's Fitzrovia, we provide our employees with opportunities for personal growth and development, alongside competitive benefits that reflect our commitment to their well-being. Join us to be part of a passionate team that values positivity, attention to detail, and genuine connections with both guests and colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Night Security Officer/Porter
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Night Security Officer/Porter. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Pistache Hospitality. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Night Security Officer/Porter candidates.
✨Directly Apply to Pistache Hospitality
Don’t forget to apply for the Night Security Officer/Porter role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Pistache Hospitality.
We think you need these skills to ace Night Security Officer/Porter
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Pistache Hospitality. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Pistache Hospitality.
How to prepare for a job interview at Pistache Hospitality
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Pistache Hospitality.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Pistache Hospitality.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Pistache Hospitality.
