Trade Counter Technician - Pirtek Northampton
Ref: TRADE COUNTER TECHNICIAN - NORTHAMPTON
Location: Northampton
Pirtek are a nationwide network of hydraulic hose professionals, helping to keep businesses from every sector moving, minimising operational downtime throughout the UK and Ireland.
We have a vacancy for a Trade Counter Technician at our Northampton Centre. Within this role, you will be expected to deliver a high level of customer service in operational and sales activities, ensuring customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service.
Key functions & responsibilities
- Administrative support to the franchise principal
- Answering the phone and helping the Centre Manager to control and direct the mobile engineers and vans
- Always be well presented and use appropriate Personal Protective Equipment as required
- Assemble hydraulic hoses to customer requirements.
- Assist with stock control, ordering and product sourcing
- Proactively sell to both existing and new customers in order to meet and exceed sales and margin targets, and to continually work to build and develop the customer base at the branch
- Accurate and regular order entry to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales / stock turnover
- Log and process jobs through the Pirtek IT system
- Proactively promote Pirtek products and services to walk-in customers
- Day to day operation of the sales counter area, ensuring it is kept clean, presentable, well stocked and merchandised at all times
- Actively promote Pirtek products and services to Trade Counter customers
- Abide by terms and conditions in your Employment Contract and Confidentiality Agreement
Work experience
Previous experience in a technical/engineering environment advantageous but not essential
Educational requirements
GCSE in English and Maths
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Trade Counter Technician – Pirtek Northampton employer: Pirtek UK Ltd.
At Pirtek, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. As a Technical Sales Manager, you will benefit from competitive remuneration, extensive training, and opportunities for professional growth within a supportive team environment. Our hybrid working model allows for flexibility, while our commitment to employee development ensures that you can thrive in your career as we expand our technical services across the UK.
