Depot Assistant – Pirtek Belfast
Ref: DEPOT ASSISTANT – Belfast
Location: Belfast
Contact: Pirtek Belfast
Name: Cathy Doyle
Salary: £30k-34k based on experience
Email: info@pirtekbelfast.co.uk
Address:
Unit 8 Abbey Business Park
Mill Road
Newtownabbey
County Antrim
BT36 7EE
Phone: 028 9036 9522
We have a job vacancy / opportunity at Pirtek Belfast.
Pirtek are a nationwide network of hydraulic hose professionals, helping to keep businesses from every sector moving, minimising operational downtime throughout the UK and Ireland.
We have a vacancy for a Depot Assistant at the number one hydraulic solution and repair centre in Leeds. As a Depot Assistant, you will be expected to deliver a high level of customer service in operational and sales activities, ensuring customers receive a fast and efficient response to sales enquiries, building customer loyalty and enhancing the company’s reputation for service.
This role is a great opportunity for any candidates looking to begin a career as a hydraulic service technician.
Key functions & responsibilities
- Provide a friendly and helpful response to customer enquiries to their total satisfaction in order to contribute to improving service levels to be the best in the industry
- Answering the phone and helping the Centre Manager to control and direct the mobile engineers and vans
- Always be well presented and use appropriate Personal Protective Equipment as required
- Assemble hydraulic hoses to customer requirements
- Assist with stock control, ordering and product sourcing
- Actively promote Pirtek products and services to Trade Counter customers
- Proactively sell to both existing and new customers in order to meet and exceed sales and margin targets, and to continually work to build and develop the customer base at the branch
- Accurate and regular order entry to help achieve minimum time delay between receipt of order and dispatch of goods, therefore maximising sales / stock turnover
- Log and process jobs through the Pirtek IT system
- Pro-actively promote Pirtek products and services to walk-in customers
- Assist the Centre Manager with stock control, ordering and distribution to the technicians
- Provide assistance to Centre staff within the franchise when requested
- Day to day operation of the sales counter area, ensuring it is kept clean, presentable, well stocked and merchandised at all times
- When required to, use a company vehicle to deliver products
- To provide assistance to Mobile Technicians within the workshop and on-site when required
- General housekeeping of the centre
Work experience
Previous experience in a technical/engineering environment advantageous but not essential
Educational requirements
GCSE in English and Maths advantageous
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