At a Glance
- Tasks: Support artists by ensuring studios are clean, equipment is ready, and provide excellent customer service.
- Company: Join Pirate Studios, the leading provider of rehearsal and recording facilities worldwide.
- Benefits: Earn £14.80 per hour for 8 hours of weekend work with a vibrant team.
- Other info: Flexible role with opportunities to learn and grow within the music and tech industry.
- Why this job: Be part of a global team empowering artists and creators in a dynamic environment.
- Qualifications: Experience in musical equipment maintenance and a passion for helping artists.
The predicted salary is between 30000 - 30000 £ per year.
Pirate Studios is the world's leading provider of rehearsal and recording facilities for artists, with studios in the UK, Germany and the USA and exciting plans to expand globally. This is a rare opportunity to be part of a global team that is building something extraordinary. Music and tech are central to our mission of empowering artists and creators to succeed.
Studio Assistants are a key part of the operations team, working alongside cleaning staff supporting the Studio Manager ensuring our studios run smoothly and that artists have a great experience at Pirate. This role is 8 hours per week paying £14.80 per hour, with shifts split over the weekend: 4 hours on Saturday and 4 hours on Sunday, split between our Hackney and Dalston locations.
Role Responsibilities
- Ensure that the room has been cleaned and reset by the cleaning staff as per the Visual Guidelines documents and ensure any unfinished cleaning duties are prioritised.
- Ensure any reported faults (tickets) have been addressed before the next customer is due to arrive on site using our ticketing system (Zuper).
- All musical equipment in each room is present according to the listing on our booking system (Kraken).
- Create security tickets when equipment is identified as missing or vandalism has been identified.
- Create CX tickets when equipment or estate issues require a room to be brought down (offline).
- Pro-actively testing equipment to detect and fix issues before they affect users.
- Carry out drum maintenance in our ‘Rehearsal’ rooms ensuring wingnuts and pads are replaced and the drum stool is usable.
- All dials on amps, speakers, mixing desks and microphones are reset or zeroed and the equipment is ready to “Pick Up and Play”.
- Check the physical integrity of the ‘Codelock’ mechanism and door closure on each door throughout the building.
- Check all plug sockets and light switches for signs of fault and raise accompanying tickets.
- Check smoke detector heads are present and blockage free.
- Check AC is functioning correctly and the accompanying remote is present and visible.
- Check CCTV cameras are free of obstruction and angled correctly.
- Ensure sanitising equipment for customer use is present.
Compliance
- Assist the Studio Manager in making sure the site is compliant at all times by carrying out fire alarm testing and visual checks of the fire extinguishers, signage and panels to ensure they are damage free and any vandalism is reported by raising a security ticket for further investigation.
- Carry out water temperature checks.
General Tasks
- Providing excellent customer service as the on-site representative of Pirate, assisting artists as needed, and being a point of contact whilst on site for CX to ask for help with assisting customers.
- Codelock audits to ensure that all codelock units are working correctly and 4D codes are correctly listed on our database.
- Assist the SM with a wide range of ‘low-skilled’ general maintenance tasks such as equipment repairs, painting and clearing outdoor areas and fire exits of excess foliage.
Working Together
Here at Pirate Studios we are one team. We support each other no matter where we work and we expect you to roll up your sleeves and help out where needed. This may even mean working across departments and teams which will broaden your skill set and keep you connected to the business, whilst working towards our company goals. So this may not be an exhaustive list of the exciting work you will get to do here at Pirate.
Equal for all
Our team is made up of many different people and equal opportunity is hugely important to us across Pirate. We treat individuals fairly, in accordance with the law regardless of age, disability, gender, pregnancy and maternity, marital status, race, religion or sexual orientation.
Requirements
- A genuine desire to help artists and deliver the best possible service.
- Experience in repairing and maintaining musical equipment.
- Flexibility and reliability.
- Excellent problem solver, with ability to prioritise an ever evolving workload.
- A team player who also thrives working independently.
Weekend Studio Assistant - Dalston/Hackney in London employer: PIRATE
Contact Detail:
PIRATE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Studio Assistant - Dalston/Hackney in London
✨Tip Number 1
Get to know the company! Before your interview, dive into Pirate Studios' mission and values. Show us that you’re not just another candidate but someone who genuinely cares about empowering artists and creators.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to customer service and equipment maintenance. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 3
Be ready to roll up your sleeves! Highlight your flexibility and willingness to help out across departments. We love team players who can adapt and pitch in wherever needed, so let us know how you fit that bill.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Pirate family. Don’t miss out on this opportunity!
We think you need these skills to ace Weekend Studio Assistant - Dalston/Hackney in London
Some tips for your application 🫡
Show Your Passion for Music: When you're writing your application, let your love for music shine through! Mention any experience you have with musical equipment or working with artists. We want to see that you genuinely care about helping creators succeed.
Be Clear and Concise: Keep your application straightforward and to the point. Highlight your relevant skills and experiences without rambling. We appreciate clarity, so make it easy for us to see why you're a great fit for the role!
Tailor Your Application: Make sure to customise your application for the Studio Assistant role. Refer to the job description and align your skills with the responsibilities listed. This shows us that you've done your homework and are serious about joining our team.
Apply Through Our Website: Don't forget to submit your application through our website! It's the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at PIRATE
✨Know Your Stuff
Make sure you brush up on your knowledge of musical equipment and maintenance. Familiarise yourself with common issues and repairs, as well as the specific equipment used at Pirate Studios. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Your Customer Service Skills
Since you'll be the face of Pirate Studios for artists, it's crucial to demonstrate your customer service skills. Think of examples from past experiences where you've gone above and beyond to help someone. This will highlight your genuine desire to assist artists and create a great experience for them.
✨Be Ready to Problem Solve
Prepare for questions that assess your problem-solving abilities. Think of scenarios where you've had to troubleshoot issues quickly and effectively. Being able to articulate your thought process will show that you can handle the fast-paced environment at Pirate Studios.
✨Emphasise Teamwork
Pirate Studios values collaboration, so be ready to discuss how you work well in a team. Share examples of times when you've supported colleagues or worked across departments. This will demonstrate that you're a team player who is willing to roll up your sleeves and contribute wherever needed.