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For Companies At a Glance
- Tasks: Lead client campaigns, optimise strategies, and ensure client satisfaction in a dynamic environment.
- Company: Join Pipeline360, a leading B2B demand generation platform with a focus on innovation.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional growth.
- Why this job: Be the key point of contact for clients and drive impactful campaign results.
- Qualifications: 2-3 years in customer success or similar role, with strong project management skills.
- Other info: Collaborative culture with a focus on client relationships and career development.
The predicted salary is between 36000 - 60000 £ per year.
Senior Campaign Manager Pipeline360•Greater London, England, United Kingdom
Senior Campaign Manager
Remote- Greater London
Pipeline360 is a B2B demand generation platform that helps marketers build a predictable, compliant pipeline by combining brand campaigns and lead generation into one integrated solution.
The Pipeline360 Professional Services team is at the heart of driving value for our customers. Our focus is to align with our customers to understand their objectives and help them build programs that will deliver results. As the main point of contact for our clients, we provide campaign monitoring and optimization as well as reporting and guidance to ensure optimal execution.
Pipeline360 is in search of a Senior Campaign Manager enthusiastic about learning and processes, poised to take charge of client connections. As a genuine consultant, you\\\’ll prioritize boosting product adoption, ensuring client satisfaction, and securing long-term relationships. This role offers an exciting chance for someone eager to dive into various facets of our business and truly engage directly with our wonderful clients.
Key Responsibilities
- Partner with sales leaders and act as a trusted advisor for all client campaign needs.
- Partner with the Global Campaign Operations team members to ensure frequent updates across all assigned client accounts are delivered (pacing, build progress, etc.).
- Enhance the value of our products and services while cultivating trusted advisory relationships with assigned clients.
- Coordinate campaign execution using integrated tools and technologies for demand generation and display platforms.
- Establish a regular cadence with internal teams and key customer stakeholders to track achievement of agreed upon business objectives.
- Act as the point of contact and launch manager for client campaigns within your book of business.
- Transform campaign data into actionable insights, offering solutions aligned with clients\\\’ technical and business objectives.
- Create presentations and lead KOC, QBR, etc. calls directly with clients regarding Campaign Strategy and execution.
- Proactively spot optimization opportunities and partner with sales to develop strategy and partnership with clients.
- Lead clients (new and existing) through Pipeline360/Integrate, overseeing implementations, integrations, maintenance, and expansion.
- Swiftly address various client requests. Facilitate communication among internal departments, providing updates on status, technical requirements, campaign progress, and issue resolution.
- Identify cross-functional resources to implement sustainable solutions.
- Use data analysis to identify how your team will meet company objectives and arrive at the best opportunities for success.
- Collaborate with peers to create and enforce best practices for the team and for campaign processes.
- Act as an extension of the team to ensure client happiness.
- Other duties as assigned.
Qualifications
- 3-4+ years experience in Customer Success, Professional Services, or equivalent client facing role, preferably working with a SaaS or Media vendor.
- Experience of 1 year or more with Salesforce or other CRM platforms is necessary.
- Proficiency in Excel or PowerPoint at an advanced level is also expected.
- Knowledgeable of Pipeline360/Integrate or similar B2B media offerings
- Willingness to travel for client visits as required by circumstances
- Strong attention to detail
- Strong oral and written communication skills
- Ability to utilize resources efficiently
- Desire to work collaboratively with leadership team
- Strong quality assurance skills
- Ability to drive customer conversations towards successful outcomes
- Monitor team reporting
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Senior Campaign Manager employer: Pipeline360
Contact Detail:
Pipeline360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Campaign Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can land you that Senior Campaign Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its campaigns. We want you to show off your knowledge about Pipeline360 and how you can enhance their client relationships. Be ready to discuss how you’d tackle real-life scenarios!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We suggest mentioning something specific from your conversation to make it personal.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about joining our team at Pipeline360.
We think you need these skills to ace Senior Campaign Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Campaign Manager role. Highlight your experience in customer success and any relevant SaaS or media vendor work. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and how you can boost client satisfaction. Let us know why you're the perfect fit for Pipeline360!
Showcase Your Data Skills: Since this role involves transforming campaign data into actionable insights, make sure to highlight your proficiency in Excel and any experience with data analysis. We love seeing candidates who can turn numbers into strategies!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Pipeline360
✨Know Your Campaigns
Before the interview, dive deep into Pipeline360's services and recent campaigns. Familiarise yourself with their approach to demand generation and how they integrate brand campaigns. This will help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Client Management Skills
Prepare examples that highlight your experience in managing client relationships. Think of specific instances where you successfully addressed client inquiries or optimised campaign performance. This will demonstrate your ability to be the trusted advisor they’re looking for.
✨Data-Driven Insights
Be ready to discuss how you've used data analysis in past roles to drive campaign success. Bring examples of how you transformed data into actionable insights, as this is crucial for the Senior Campaign Manager role.
✨Practice Your Presentation Skills
Since you'll be leading calls and creating presentations, practice articulating your thoughts clearly and confidently. Consider doing mock presentations to friends or family, focusing on how you would present campaign strategies and results to clients.
