At a Glance
- Tasks: Be the friendly face of our office, coordinating events and supporting staff and visitors.
- Company: Join Dalcour Maclaren, a leader in Utilities and Infrastructure, driving towards a sustainable future.
- Benefits: Enjoy 25 days leave, health perks, flexible working, and professional development opportunities.
- Other info: Join a supportive team with excellent career growth and fun office socials!
- Why this job: Make a real impact in a dynamic environment while enhancing your organisational skills.
- Qualifications: Strong customer service, time management, and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
At Dalcour Maclaren, we're key players in the Utilities and Infrastructure industry, bringing the UK and Ireland closer to Net Zero every day. Our land, environmental and geospatial experts work together to unlock the consents needed by our clients to deliver key projects. Our services include land access and assembly, agricultural liaison, planning, environmental impact assessments and geospatial mapping. Join us, and play your part in helping us to achieve our vision; to be the professional services team of choice, leading the Utilities and Infrastructure industry to a sustainable future.
As an Office Coordinator you will:
- Act as a visible and welcoming front‐of‐house presence, providing a warm, professional first point of contact for staff, visitors and contractors, and supporting all Facilities‐related queries.
- Coordinate and support the smooth setup and delivery of office events, ensuring all logistical, facilities and environmental requirements are well managed.
- Take ownership of the company’s main telephone line, handling and transferring calls professionally, monitoring call performance and supporting new call‐group members with training.
- Manage inbound and outbound post and packages, ensuring items are stored correctly, distributed promptly and collected safely.
- Oversee the visitor booking, arrival and departure process, ensuring guests are warmly welcomed, offered refreshments and connected quickly with their hosts.
- Administer staff and visitor access cards, including issuing, replacing and collecting cards, while maintaining accurate records.
- Work closely with the Bignell Office Lead to continuously improve the office experience, support sustainability initiatives and contribute to enhancements across the working environment.
- Provide office tours as part of new starter and visitor orientation, helping to create a positive first impression of DM.
- Support the Facilities team with routine maintenance and project‐related activities across DM’s estate, including coordinating minor contractor works and liaising with service providers such as cleaners and maintenance suppliers.
- Maintain and enhance office aesthetics, including care of indoor plants, communal spaces and basic daily maintenance of office coffee machines.
- Participate in Facilities team meetings, tracking actions and supporting administrative tasks such as minute‐taking.
- Coordinate and maintain records for company vehicle hire arrangements.
- Undertake keyholder responsibilities, supporting end‐of‐day procedures to ensure the office is secured and systems such as lighting and air‐conditioning are switched off appropriately.
- Monitor office equipment such as printers and the franking machine, arranging maintenance and liaising with suppliers for technical support.
- Arrange appropriate disposal and recycling of office waste, including batteries and toner cartridges.
- Carry out all work in compliance with relevant legal, regulatory, contractual and organisational requirements and policies.
The successful candidate will:
- Demonstrate excellent customer service skills, with a warm, confident and professional manner.
- Have strong time‐management and prioritisation abilities, with the capability to manage multiple tasks effectively.
- Bring excellent administrative and organisational skills, with high attention to detail.
- Be confident taking ownership of administrative processes and seeing tasks through to completion.
- Be proficient in Microsoft Office applications (Outlook, Word, Excel) for communication and document creation.
- Have a proactive, positive and solution‐focused approach to work.
- Work collaboratively as part of a team while also using initiative independently.
- Be able to work full‐time from the office.
Benefits:
- Annual bonus scheme
- 25 days annual leave plus 1 day to celebrate your birthday
- Vitality Health Membership (including Private healthcare, subsidised gym membership and other discounts)
- Flexible working through our ‘Flexible Advantage’ supporting working families & your work/life balance
- Pension Scheme via The Peoples Pension
- Life insurance (4x Base Salary)
- Free on-site parking in non-city centre offices
- Cycle to work scheme
- 26 Weeks paid Maternity Leave
- 4 Weeks paid Paternity Leave
- BHN Extras – provides discounted gift cards for hundreds of popular retailers
- Electric Vehicle Salary Sacrifice Scheme (provided by Octopus Electric Vehicles) effective at 1 years’ service
- Sabbatical Policy effective at 3 years’ service
- Professional development – paid study leave
- Military service paid leave (7.5 days per year)
- Employee Assistance Programme (EAP) plus wider Mental Health & Wellbeing support
- 2 x Company-wide events every year, in addition to multiple office socials throughout the year
Dalcour Maclaren is an equal opportunities employer.
Office Coordinator in Bicester employer: Pipeguild
Dalcour Maclaren is an exceptional employer, offering a vibrant work culture that prioritises sustainability and employee well-being. As an Office Coordinator in Bicester, you will enjoy a range of benefits including a generous annual leave policy, health memberships, and professional development opportunities, all while contributing to meaningful projects that drive the UK and Ireland towards a Net Zero future. With a strong focus on teamwork and a supportive environment, Dalcour Maclaren is committed to fostering growth and ensuring a rewarding experience for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Office Coordinator in Bicester
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Dalcour Maclaren. Check out their website and social media to understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the Office Coordinator role, especially around customer service and organisation. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and polished for your interview. Choose an outfit that reflects the company's vibe while still making you feel confident. Remember, you want to be memorable for all the right reasons!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity. It’s also a chance to reiterate your enthusiasm for the role and remind them why you’d be a great fit. Plus, it keeps you on their radar!
We think you need these skills to ace Office Coordinator in Bicester
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Refer to the job description and align your background with what we’re looking for in an Office Coordinator.
Keep It Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where necessary to make it easy for us to read and understand your qualifications.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pipeguild
✨Know the Company Inside Out
Before your interview, take some time to research Dalcour Maclaren. Understand their mission, values, and the services they provide in the Utilities and Infrastructure industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Office Coordinator, you'll be the first point of contact for visitors and staff. Prepare examples from your past experiences that highlight your excellent customer service skills. Think about situations where you went above and beyond to create a welcoming environment.
✨Demonstrate Organisational Prowess
This role requires strong time-management and organisational skills. Be ready to discuss how you've successfully managed multiple tasks in previous positions. You could even bring a list of your favourite tools or methods for staying organised to share during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, office culture, or sustainability initiatives at Dalcour Maclaren. This shows that you're not just interested in the job, but also in how you can contribute to the company’s goals.
