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For Companies At a Glance
- Tasks: Own and develop our Linux-based telephony platform, tackling real-time challenges.
- Company: Join PiPcall, a fast-growing tech company with a collaborative culture.
- Benefits: Enjoy flexible hours, remote work, and a competitive salary.
- Other info: Opportunity for career growth in a dynamic, innovative environment.
- Why this job: Make a real impact on a modern communications platform and shape its future.
- Qualifications: Strong Linux experience, FreeSWITCH knowledge, and troubleshooting skills required.
The predicted salary is between 60000 - 80000 £ per year.
Are you a senior platform engineer who enjoys owning critical systems and solving complex, real-time problems? PiPcall is growing fast and we're looking for a Senior Platform Engineer to take ownership of our core telephony platform.
What You'll Be Doing
- Owning and developing PiPcall's Linux-based telephony platform
- Designing, building, and supporting real-time systems using FreeSWITCH
- Ensuring production systems are reliable, scalable, and performant
- Diagnosing issues across application, system, and network layers
- Analysing logs, metrics, and packet captures
- Improving monitoring, observability, and automation
- Working closely with engineers integrating backend services and APIs
What We're Looking For
- Strong experience with Linux production systems or similar
- Hands-on experience with FreeSWITCH or other SIP-based systems
- Solid understanding of SIP, networking, and real-time communications
- Confident troubleshooting skills (logs, tcpdump, Wireshark)
- Scripting experience (Bash plus Python / Perl / PHP or similar)
- Familiarity with relational databases
- Comfortable taking ownership in a small, fast-moving team
What We Offer
- Flexible hours and regular remote working
- Competitive, experience-led salary
- End-to-end ownership of mission-critical infrastructure
- A high-trust, low-bureaucracy engineering environment
- A genuine opportunity to influence and shape a growing communications platform
- Monday to Friday 9:00 - 18:00
What's in It for You
You’ll join a rapidly scaling engineering organisation at a pivotal point in the telecoms and software landscape, working directly with a leadership team led by a proven serial technology entrepreneur. This is a rare opportunity to help shape a modern, distributed platform that underpins work from anywhere solutions used at scale. You’ll have real ownership over platform architecture, reliability, and scalability, with the autonomy to influence technical direction and tooling. As the business grows, you’ll tackle complex engineering challenges, work with cutting-edge cloud and automation technologies, and play a key role in defining best practices for a high-performing platform function. There is clear scope to progress into principal or leadership roles as the platform and team continue to expand.
Why PiPcall?
At PiPcall, our culture is driven by a professional growth mindset where collaboration, creativity, and team-centred proactivity make anything possible. We're relaxed yet professional, and our people are genuinely invested in collective success. Our team's DNA spans telecoms, IT, media, and even astrophysics, with notable achievements and patented innovations across video streaming, cloud-based communications, and financial software. We're a diverse group of friendly tech enthusiasts guided by commercially proven entrepreneurs who have successfully navigated both start-up and enterprise environments.
Ready to Build What Powers the Product?
If you want real responsibility, technical ownership, and impact, we'd love to hear from you. Apply now.
Senior Platform Engineer (Telephony Systems) employer: PiPcall
Contact Detail:
PiPcall Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Platform Engineer (Telephony Systems)
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with PiPcall employees on LinkedIn. A personal touch can make all the difference when it comes to landing that interview.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to Linux systems or FreeSWITCH. This gives us a tangible way to see what you can bring to the table.
✨Tip Number 3
Prepare for technical interviews by brushing up on your troubleshooting skills. Practice diagnosing issues using logs and tools like tcpdump or Wireshark. We want to see how you tackle real-time problems!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of the PiPcall team.
We think you need these skills to ace Senior Platform Engineer (Telephony Systems)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Platform Engineer role. Highlight your experience with Linux systems, FreeSWITCH, and any real-time communications projects you've worked on. We want to see how you can own and develop our telephony platform!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality and passion for the role. Explain why you're excited about working at PiPcall and how your background makes you a perfect fit for our team. Don’t forget to mention your troubleshooting skills and experience with scripting!
Showcase Your Problem-Solving Skills: In your application, give examples of complex problems you've solved in previous roles. We love engineers who can diagnose issues across various layers, so share specific instances where you've used logs, metrics, or tools like tcpdump and Wireshark to tackle challenges.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Plus, we love seeing candidates take that extra step!
How to prepare for a job interview at PiPcall
✨Know Your Tech Inside Out
Make sure you brush up on your Linux production systems and FreeSWITCH knowledge. Be ready to discuss your hands-on experience with SIP-based systems and how you've tackled real-time communication challenges in the past.
✨Show Off Your Troubleshooting Skills
Prepare to demonstrate your troubleshooting prowess. Bring examples of how you've diagnosed issues across application, system, and network layers, and be ready to talk about the tools you used, like tcpdump or Wireshark.
✨Be Ready to Discuss Ownership
Since this role involves taking ownership of critical systems, think of instances where you've led projects or initiatives. Share how you ensured reliability and scalability in your previous roles, and how you can bring that mindset to PiPcall.
✨Emphasise Collaboration and Growth Mindset
PiPcall values a collaborative culture, so highlight your experiences working in small, fast-moving teams. Talk about how you've contributed to team success and how you embrace a growth mindset in your professional journey.